Destin Solis
Brownsville
Summary
Personable, friendly and problem solving individual with several years of experience in customer service and support. team player offering knowledge in conflict resolution, time efficiency and sales.
Overview
4
4
years of professional experience
Work History
Call Center Representative
Maximus
Brownsville
10.2023 - Current
- Addressed customer complaints through attentive listening and effective problem solving.
- Maintained a positive attitude while managing high volume call's daily
- Updated customer accounts, addresses and contact information within system databases
- Maintained strong call control and work quickly through scripts to address issues.
Paint Associate
The Home Depot Inc
Brownsville
02.2022 - 06.2023
- Assisted customers in choosing paint products and color matching assistance.
- Maintained organized paint displays and made sure shelves were restocked.
- Mixed paint to customer specifications using automatic mixing machine
Cashier
Stripes Convenience Store
Brownsville
05.2021 - 02.2022
- Restocked products on shelves to ensure availability for customers.
- Collected payments and provided exact change.
- Accomplished other tasks as assigned by management.
Education
High School Diploma -
Veterans Memorial High School
Brownsville, TX06-2021
Skills
- Problem solving
- Inventory restocking
- Collaborative teamwork
- Active listening
- Call center support
- Incoming call management
Timeline
Call Center Representative
Maximus
10.2023 - Current
Paint Associate
The Home Depot Inc
02.2022 - 06.2023
Cashier
Stripes Convenience Store
05.2021 - 02.2022
High School Diploma -
Veterans Memorial High School