Destine Rivera Lopez
Winter Springs,FL
Summary
Developed analytical and investigatory skills in high-stakes environment known for its stringent standards and rigorous attention to detail. Demonstrates ability to identify patterns, assess risks, and implement preventive measures. Seeking to transition into new field where these skills can drive success and innovation.
Overview
3
3
years of professional experience
Work History
Fraud Analyst
Verizon
01.2023 - Current
- Analyzed large amounts of data to identify patterns of fraud and anomalies.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
- Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
- Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
- Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.
Collections Intern
Verizon
06.2022 - 08.2022
- Collaborated on collection and dispute resolution issues.
- Identified and discussed with management opportunities for improvements to procedures and internal controls.
- Streamlined collections process, implementing effective time management and organizational skills.
- Monitored accounts receivable aging and worked with various areas to address business needs.
Office Coordinator
Express Employment Professionals
06.2021 - 12.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Education
BBA - Finance
Florida Atlantic University
Boca Raton, FL12-2022
Master of Science - Computer Science
University of Colorado At Boulder
Boulder, CO12-2027
Skills
- Fraud and loss prevention
- Trend analysis
- Computer Literacy
- Detail-oriented
- Task prioritization
- SQL Server Knowledge
- Teradata SQL
Languages
Spanish
Full Professional
French
Elementary
Timeline
Fraud Analyst
Verizon
01.2023 - Current
Collections Intern
Verizon
06.2022 - 08.2022
Office Coordinator
Express Employment Professionals
06.2021 - 12.2021
BBA - Finance
Florida Atlantic University
Master of Science - Computer Science
University of Colorado At Boulder
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