Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

Destinee Almore

Detroit,MI

Summary

Detail-oriented and highly focused, with strong customer service skills and the ability to work independently as well as with a team. Seeking a position that will provide additional opportunities for career advancement,and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Very dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Server

Bahama Breeze Island Grille
02.2025 - 05.2025
  • Delivered exceptional dining experiences through attentive service and menu knowledge.
  • Coordinated food and beverage orders to ensure timely delivery and customer satisfaction.
  • Trained new staff on service standards, enhancing team efficiency and performance.
  • Monitored dining area for cleanliness and organization, maintaining high restaurant standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Bartender

Floods Bar and Grill
02.2022 - 03.2024
  • Crafted innovative cocktail recipes to enhance customer experience and boost sales.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Trained and mentored junior bartenders on mixing techniques and customer service skills.
  • Developed efficient workflows to streamline drink preparation during peak hours.
  • Collaborated with kitchen staff to create drink pairings that complemented menu offerings.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Lead Teacher

Early Impressions Development Center
08.2022 - 06.2023

• Prepared and presented lesson plans in academic subjects using traditional and modern teaching

techniques.

• Supervised students throughout day, both in classroom and outside during breaks.

• Differentiated instruction according to student skill level.

• Engaged students and boosted understanding of material using focused instructional strategies

and hands-on activities.

• Utilized behavior management skills to foster environment conducive to student learning.

• Created and enforced child-based, hands-on curriculum to promote student interest and receptive

learning.

• Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic

performance.

• Designed individualized curricula for academically underachieving students.

• Participated in workshops, trainings and conferences to improve educational skills.

• Remained calm and patient in student interactions to support individual growth and development.

• Tested students' comprehension of subject matter through quizzes, tests and projects.

• Tutored students requiring extra help and gave additional practice work to help improve concept

understanding.

Medical Records Clerk

Singer Dermatology
01.2022 - 12.2022

• Organized patient charts, gathering medical histories, lab results and consents.

• Retrieved medical charts for healthcare staff for filing in medical records.

• Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational

regulations.

• Managed release of information requests and identified requestors as patient, relation or provider.

• Supported administration staff with records requests to support patient care.

• Processed and invoiced records requests from patients, providers and third parties.

• Purged outdated files.

• Consolidated diverse medical records.

• Handled incoming calls and directed callers to appropriate department or employee.

• Entered patient insurance, demographic and health information into software and confirmed records.

Receptionists

The park at Trowbridge
05.2021 - 12.2021
  • Serves visitors by greeting, welcoming, and directing them appropriately.
  • Informs visitors by answering or referring inquiries.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Scheduling meetings, rides, and activities for staff as well as residents.
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges

Leave of Absence Coordinator

Sedgewick CMS
12.2020 - 06.2021

• Gathered proper documentation and data to prepare claims for submission.

• Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.

• Resolved claims by approving or denying documentation, calculating benefits due and determining compensation

settlement.

• Communicated with other departments to establish action plans and manage open claims to closure.

• Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and

verification processes.

Skills

Teacher

IXL Learning Center
06.2019 - 08.2020
  • Responsibilities:
  • Organize classroom setting so that it is safe and effective for students learning..
  • Make lesson plan each week following weekly focus points with the theme selected for the week .
  • Upload the progress of each students activity log on tadpoles app.
  • Follow lesson planning and plan each week for students.
  • Follow and be familiar with all LARA licensing and regulations.
  • Keep each students file and portfolio up to date.
  • Communication with families about their child's progress.

Server

Andiamo Detroit Riverfront
07.2019 - 05.2020
  • Maintains positive guest relations, including greeting guests with eye contact and a smile and wishing guests a fond farewell as guests depart, and offers excellent service to ensure a memorable guest experience
  • Utilizes guests' name throughout interaction, if known.
  • Maintains complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range, and dress code of the restaurant
  • Maintains a comprehensive knowledge of menu and guest offerings, and accurately answers guest questions regarding all aspects of the restaurant
  • Recognizes repeat and VIP customers, and anticipates their needs to provide an excellent guest experience
  • Presents menus, and extends congenialities (non-alcohol and alcohol beverages), according to guidelines
  • Must have excellent attendance and punctuality
  • Uphold the integrity of Joe Vicari Restaurant Group by demonstrating ethical behavior

Server/Bartender

Black Rock Bar and Grill
06.2018 - 04.2019
  • Responsibilities:
  • Greet each guest in a timely fashion
  • Know menu and drink menu to promptly assist guest
  • Provide guest with a lovely dining experience
  • Run Food
  • Expoing

Family Engagement Coordinator

KYD Network
04.2018 - 08.2018
  • Responsibilities:
  • Provide each family with resources needed to put them in a better position
  • Implement trainings and techniques for each of our cohort organizations.
  • Provide children with support and activities to open their mind to continue to excel.
  • Organize education events as well as fun events for Parents, Children, and their families to bring them closer.
  • Providing cohort organizations with proper training to help them better run their organizations and get parents more involved.
  • Creating and demonstrating phone interviews as well as surveys to involve parents in their children's weekly activities.
  • Facilitate training and Skilled Saturday's frequently.

Teacher

Adventures Learning Center
08.2017 - 04.2018
  • Responsibilities:
  • Follow lesson planning and plan each week for students
  • Follow and be familiar all LARA licensing and regulations
  • Provide students with a friendly and safe learning environment
  • Organizing and filling out students daily task sheets

TEAM MEMBER

WINGS STADIUM
11.2012 - 04.2017
  • Responsibilities:
  • Cash Handling
  • Know the policies and functions of the establishment.
  • Technology: Be able to properly work squirrel system pos.
  • Time Management: Complete task in timely fashion, Reach sales goals by the end of the night.

Team Member

Speedway
06.2015 - 04.2016
  • Responsibilities:
  • Cash Handling
  • Front and Face Sales Floor
  • Daily cleaning task
  • Rotate and Stock Sales Floor

Team Member

McDonalds
04.2014 - 09.2014
  • Responsibilities:
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Communicated clearly and positively with co-workers and management.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure
  • Customer satisfaction.
  • Served orders to customers at windows, counters and tables.

TEAM MEMBER

WESTERN MICHIGAN UNIVERSITY BIGELOW CAFE
08.2014 - 04.2014
  • Responsibilities:
  • Greet students and take their method of pay and/or ID card for entry to the café.
  • Maintain a clean area and environment for food services.
  • Prepare and display food items properly for the consumption.

WESTERN MICHIGAN UNIVERSITY ALPHA PROGRAM PEER MENTOR
01.2011 - 01.2013
  • Responsibilities:
  • Guide 10-15 students each semester through their first year of college.
  • Prepare interpersonal learning activities and skills activities for each student.
  • Spend time outside of classroom visits for confiding purposes.
  • Frequent meetings to review progress of students.
  • Help students create attainable achievable goals to help them throughout their college journey.

HENRY FORD MACOMB HOSPITAL
01.2010 - 01.2011
  • Responsibilities:
  • Help Patients with task as requested.
  • Uplift the spirits of patients.
  • Lead activities and discussions upon patients and their families.
  • Patient support.

Education

Bachelor of Science - Family Studies

Western Michigan University
04.2018

Skills

  • Leadership experience
  • Teaching
  • Communication
  • Public speaking
  • Training and Mentoring
  • High volume dining
  • Food safety oversight
  • POS operation

Leadership Experience

  • Henry Ford Macomb Hospital, Clinton Township, MI, 2010, 2011, Help Patients with task as requested., Uplift the spirits of patients., Lead activities and discussions upon patients and their families., Patient support.
  • Western Michigan University Alpha Program Peer Mentor, Kalamazoo, MI, 2011, 2013, Guide 10-15 students each semester through their first year of college., Prepare interpersonal learning activities and skills activities for each student., Spend time outside of classroom visits for confiding purposes., Frequent meetings to review progress of students., Help students create attainable achievable goals to help them throughout their college journey.
  • Zeta Phi Beta Sorority Incorporated, Active Member/Epistoleus, Kalamazoo, MI, 2016, Present, Participated in recruitment workshops learning to network with new people, share personal values and glean values of others through conversation., Developed skills in problem solving, leadership training, public speaking, marketing, team building and organizational communication., Keeps up with activities of the Tau Delta Chapter at Western Michigan University, as well as National events, Dates, and activities in chronological order pertaining to Zeta Phi Beta Sorority Incorporated.

References

Available upon request.

Timeline

Server

Bahama Breeze Island Grille
02.2025 - 05.2025

Lead Teacher

Early Impressions Development Center
08.2022 - 06.2023

Bartender

Floods Bar and Grill
02.2022 - 03.2024

Medical Records Clerk

Singer Dermatology
01.2022 - 12.2022

Receptionists

The park at Trowbridge
05.2021 - 12.2021

Leave of Absence Coordinator

Sedgewick CMS
12.2020 - 06.2021

Server

Andiamo Detroit Riverfront
07.2019 - 05.2020

Teacher

IXL Learning Center
06.2019 - 08.2020

Server/Bartender

Black Rock Bar and Grill
06.2018 - 04.2019

Family Engagement Coordinator

KYD Network
04.2018 - 08.2018

Teacher

Adventures Learning Center
08.2017 - 04.2018

Team Member

Speedway
06.2015 - 04.2016

TEAM MEMBER

WESTERN MICHIGAN UNIVERSITY BIGELOW CAFE
08.2014 - 04.2014

Team Member

McDonalds
04.2014 - 09.2014

TEAM MEMBER

WINGS STADIUM
11.2012 - 04.2017

WESTERN MICHIGAN UNIVERSITY ALPHA PROGRAM PEER MENTOR
01.2011 - 01.2013

HENRY FORD MACOMB HOSPITAL
01.2010 - 01.2011

Bachelor of Science - Family Studies

Western Michigan University