Motivated supervisor with progressive retail career and natural leadership talents. Manage team activities closely to sustain long-term business success. Quality-driven and performance-oriented manager focused on continuous improvement.
Overview
9
9
years of professional experience
Work History
Retail Service Specialist
United States Navy
07.2020 - 11.2024
Attended to customer complaints and processed product return or replacement requests.
Trained new employees in company procedures, ensuring smooth onboarding and successful integration into the team.
Enhanced customer satisfaction by providing exceptional service and expert product knowledge.
Adapted teaching methods to cater to various learning styles, promoting inclusive education for all trainees.
Controlled store inventory and reviewed cash handling and operations reports.
Optimized storage space utilization with effective organization strategies that maximized capacity without compromising accessibility or compliance requirements.
Administrative Assistant
RMC Enterprises Inc
03.2018 - 07.2020
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
Project Administrator
RMC Enterprises Inc
01.2016 - 03.2018
Facilitated team meetings and workshops to drive progress on project objectives
Coordinated with vendors and suppliers for procurement of necessary materials and services
Resolved issues that arose during course of projects by coordinating with relevant parties until satisfactory resolution was achieved
Reviewed contracts, agreements, and other legal documents related to projects as needed
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