Destinee Duffin
Brockton,United States
Summary
Patient Assistant Group Home Manager known for being active, enthusiastic in liaising for residents. Gifted professional willing to cultivate positive and welcoming setting for residents and staff members alike. Ready for new position involved in creating pleasant and fulfilling atmosphere promoting overall well-being.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Counselor
BAMSI
08.2015 - Current
- Documented and filed patient health reports and charts.
- Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
- Planned and prepared meals meeting patients' nutritional requirements.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintained records for resident funds, and petty cash.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
Assistant House Manager
Hopewell INC
03.2021 - 03.2023
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Communicated with families or advocates to discuss resident needs and progress.
- Monitoring basic health vital signs taking patient history and maintaining documentation consulting with doctors in care plans
- Conversed with residents to promote social interaction and reinforce positive behaviors.
- Resolved concerns regarding staff, residents and care to maintain standards throughout group home.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Provided training and consultation to direct care staff regarding policies and procedures according to Medication Administration Program (MAP) policy.
Assistant House Manager
Aspire Health Alliance
06.2018 - 03.2022
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Cross-trained in every role to maximize operational knowledge.
- Assisted with hiring of new employees by verifying references and prior employment.
- Enforced company policies and procedures to strengthen operational standards.
- Created work schedule in advance, promoting adequate coverage for shifts.
- Approved activities complied with facility's policies, adhered to budget and offered educational value.
Education
Some College (No Degree) -
Quincy College
Quincy, MAHigh School Diploma -
Brockton High School
Brockton, MA06.2013
Skills
- MS Office
- Analytical
- Computer skills
- PPE use
- Staff training and development
- Time Management
- Strategic Planning
- Medication administration
- ADL support
- Quick problem solver
- Interpersonal and written communication
- High-energy attitude
- Multitasking
- Active listening
Certification
- CPR/First Aid Certified
- MAP Certified
Timeline
Assistant House Manager
Hopewell INC
03.2021 - 03.2023
Assistant House Manager
Aspire Health Alliance
06.2018 - 03.2022
Residential Counselor
BAMSI
08.2015 - Current
Some College (No Degree) -
Quincy College
High School Diploma -
Brockton High School