Destinee Marshall
Madison
Summary
Professional with experience in maintaining detailed client records, including progress notes and incident reports, while actively engaging in professional development to remain informed on current trends in Applied Behavior Analysis. Demonstrated ability to collaborate effectively within interdisciplinary teams to assess client progress and strategize future interventions. Proficient in processing referrals for specialist care, managing insurance verification, and ensuring accurate collection of co-payments, showcasing strong attention to detail and effective communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Behavior Technician
Bradford Health Services
Madison
05.2025 - Current
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
- Participated in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
Medical Receptionist
Sportsmed Orthopedic
Madison
03.2025 - Current
- Processed referrals for specialist care when requested by physicians or patients.
- Answered phones promptly and directed calls appropriately.
- Verified insurance coverage for appointments and collected co-payments as required.
Patient Access Representative
Madison Hospital
Madison
01.2024 - 12.2024
- Managed incoming faxes related to patient registration processes.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Ensured accuracy of all data entered into computer system.
Education
High School Diploma -
Austin High School
Decatur, AL05-2022
Some College (No Degree) -
South College
Knoxville, TNSkills
- Behavior analysis
- Medical terminology
- Client documentation
- Insurance verification
- Team collaboration
- Patient interaction
- Effective communication
- Problem solving
- Attention to detail
- Professional development
Certification
- Certified Phlebotomy Technician
- Certified CPR
References
References available upon request.
Timeline
Behavior Technician
Bradford Health Services
05.2025 - Current
Medical Receptionist
Sportsmed Orthopedic
03.2025 - Current
Patient Access Representative
Madison Hospital
01.2024 - 12.2024
High School Diploma -
Austin High School
Some College (No Degree) -
South College