Destinee Nicholson
DOUGLASVILLE,GA
Summary
Hardworking Server experienced in fostering customer relationships and managing time effectively in fast-paced restaurant settings. Delivered memorable dining experiences through attentive service, seamless order processing, and expert menu recommendations. Focused on enhancing customer satisfaction and loyalty by prioritizing guest needs and promoting positive interactions.
Overview
2
2
years of professional experience
Work History
Server
Texas Roadhouse
DOUGLASVILLE, GA
05.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted guests with menu selections and special requests.
- Collaborated with kitchen staff to ensure timely food delivery.
- Prepared and served beverages according to restaurant standards.
- Processed customer payments accurately and efficiently.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Handled guest complaints professionally to enhance dining experience.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Villa Rica High School
Villa Rica, GASkills
- Order taking
- POS systems
- Point-of-sale system
- Order processing
- Cash handling
- Menu knowledge
- Food safety practices
- Order delivery practices
- Take-out service
- Maintaining cleanliness
- Cleanliness standards
- Time management
- Multitasking and organization
- Team collaboration
- Server training
- Exceptional customer service
- Customer service
- Customer relationship management
- Effective communication
- Complaint resolution
- Problem solving
- Adaptability to change
- Attention to detail
- Hostess support
Timeline
Server
Texas Roadhouse
05.2024 - Current
Villa Rica High School