Summary
Overview
Work History
Education
Skills
Timeline
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Destinee Parker

Kansas City,MO

Summary

Customer Service orientated professional with the ability to multitask and handle stressful situations. Accomplished in understanding client needs while being an active listener. Demonstrated expertise in problem solving and communication. A very determined and motivated individual with knowledge within variety of fields.

Overview

3
3
years of professional experience

Work History

Client Solutions Specialist

Quest Diagnostics
11.2024 - Current
  • Place paramedical orders for applicants to get tested to be approved for life insurance.
  • Assist other ExamOne offices with unknown questions and conflict.
  • Work with life insurance agents and underwriters to check on paramedical lab status and enhance customer satisfaction.

Patient Care Technician

Centerpoint Hospital
05.2023 - 11.2024
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

General Clerk

Internal Revenue Service, IRS
12.2021 - 05.2023
  • Improved data accuracy by diligently maintaining records and updating information in databases.
  • Ensured confidentiality of sensitive information.
  • Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.

Education

Bachelor of Arts - Political Science

University of Missouri-Kansas
Kansas City, MO
12-2025

Associate of Arts - Political Science

Metropolitan Community College
Kansas City, MO
05-2024

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Customer satisfaction
  • Active listening
  • Effective communication
  • Computer Skills

Timeline

Client Solutions Specialist

Quest Diagnostics
11.2024 - Current

Patient Care Technician

Centerpoint Hospital
05.2023 - 11.2024

General Clerk

Internal Revenue Service, IRS
12.2021 - 05.2023

Bachelor of Arts - Political Science

University of Missouri-Kansas

Associate of Arts - Political Science

Metropolitan Community College

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Destinee Parker