Destinee Shird
Baltimore,MD
Summary
Dynamic security professional with a proven track record at Allied Universal Security Services, excelling in incident reporting and conflict resolution. Adept at enhancing safety protocols and fostering positive relationships with guests, ensuring a secure environment. Committed to continuous improvement and maintaining high standards in emergency response and visitor tracking.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Baltimore, MD
05.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Shelf Stocker
Walmart
Ellicott City, MD
11.2022 - 05.2023
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Improved overall store appearance by regularly facing products on shelves for easy identification.
- Greeted customers and directed to requested products.
Warehouse Packer
Amazon
Baltimore, MD
10.2021 - 09.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
Education
High School Diploma -
Fredrick Douglas High School
Baltimore, MD06.2020
Skills
- Report writing
- Security guard license
- Incident reporting
- Complex Problem-solving
- Relationship building and management
- Conflict resolution techniques
- Visitor tracking
- Report generation
- Arrest procedures
- Emergency evacuation procedures
Undergoing education
As of now, I am still enrolled in school and going to Fortis. Enrolled for dental assistant completed all my classes such as medical terminology, introduction to health professionals infection control, procedures billing , medical anatomy and physiology, fundamentals of dental assistant etc I am eager to graduate and start my career as a dental assistant. My education has provided me with a strong foundation in both the theoretical and practical aspects of dental care. I am confident that my skills and knowledge will allow me to excel in this field.
Timeline
Security Officer
Allied Universal Security Services
05.2023 - Current
Shelf Stocker
Walmart
11.2022 - 05.2023
Warehouse Packer
Amazon
10.2021 - 09.2022
High School Diploma -
Fredrick Douglas High School