Destinee Thomas
Lake Charles,LA
Summary
Security Officer with hands-on experience securing facilities, managing access control, and handling incidents while maintaining professional visitor relations. Applies caregiving patience and strong customer-service skills to de-escalate situations and support vulnerable individuals. Seeks to expand responsibilities in site safety and emergency response training.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Security Officer
Allied Universal Security
05.2026 - Current
- Monitor access points and verify credentials.
- Patrolled facilities and grounds to maintain safety and security.
- Respond to incidents and emergencies.
- Prepared incident reports and daily activity logs to document occurrences and actions taken.
- Addressed inquiries and resolved issues to enhance customer experience and support safety.
Caregiver
Home Instead
03.2026 - Current
- Supported clients in daily living activities to enhance independence and quality of life.
- Provided medication reminders to clients daily.
- Ensured a safe home environment to promote well-being and comfort for clients.
- Offered companionship and emotional support to foster a positive and trusting relationship.
Customer Service Representative
Data Listing (The Connection)
09.2023 - 10.2025
- Resolved customer issues to ensure timely and effective solutions.
- Assisted customers with inquiries and concerns to enhance satisfaction.
- Processed transactions and maintained accurate records for efficient operations.
Education
High School Diploma -
Parkview Baptist School
Sulphur, LA 08.2018 - 05.2019
Skills
- Access control
- Patrol operations
- Incident response
- Emergency response
- Emergency preparedness
- Surveillance techniques
- Incident reporting
- Report writing
COURSES
- NCMA, National Certified Medical Assistant
- 30-Hour Construction Industry Outreach, OSHA
- 10-Hour Construction Industry Outreach, OSHA
Timeline
Security Officer
Allied Universal Security
05.2026 - Current
Caregiver
Home Instead
03.2026 - Current
Customer Service Representative
Data Listing (The Connection)
09.2023 - 10.2025
High School Diploma -
Parkview Baptist School
08.2018 - 05.2019