DESTINEE WASHINGTON

• Managed employee records using HRIS software, ensuring compliance with data privacy regulations.
• Conducted new employee onboarding and provided ongoing orientation training.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Handled employee inquiries and complaints regarding policy and benefits issues.

• Actively participated in facility-wide quality improvement initiatives aimed at enhancing overall resident satisfaction and care standards.
• Assessed potential new residents for suitability within the memory care community, working closely with family members throughout the process.
• Maintained detailed documentation on resident progress, collaborating with medical professionals to make informed decisions about treatment plans.

• Maintain accurate HR records and documentation, ensuring compliance with organizational policies and procedures
• Assist in HR initiatives, including conducting stay interviews and exit interviews, contributing to employee retention efforts
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

• Organize and support the setup and breakdown of various events and activities for residents
• Promote and market upcoming events to encourage resident participation and engagement
• Leverage social media platforms to highlight events and activities, fostering community involvement and showcasing the vibrant lifestyle offered

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

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• Conducted regular follow-ups with clients to monitor progress and adjust case plans accordingly.
• Facilitated outreach activities to build community awareness.
• Provided support to social service clients in navigating available resources.