Destinei Syph
Manhattan,KS
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Proven ability to identify opportunities for technological enhancements and implement effective solutions. Skilled at leveraging new tools and methods to solve problems and enhance productivity. Thrives in fast-paced environments, driving technological advancements to propel organizational success.
Overview
6
6
years of professional experience
Work History
Student Leasing/Community Assistant
12B Lofts Apartments
04.2024 - Current
- Maintained accurate records of resident communication for policy enforcement.
- Facilitated constructive dialogue to create a harmonious living space.
- Generated reports on relevant metrics using tracking software.
- Highlighted key features of properties during tenant tours.
- Achieved 100% occupancy with refined tenant engagement methods.
Housekeeping Supervisor
Crowne Plaza Hotel
04.2023 - 02.2024
- Conducted regular room inspections to ensure compliance with housekeeping standards.
- Managed acquisition of necessary supplies for cleaning and guest use.
- Organized daily assignments based on requirements.
- Ensured timely completion of schedules and reports.
- Maintained uniformity in adhering to brand standards.
Concierge
Half Moon Harbor
10.2022 - 04.2023
- Facilitated the needs of guests with special requirements, showing care in each interaction.
- Ensured high-level customer satisfaction with diverse clientele, creating an inclusive atmosphere.
- Updated front desk's concierge book with up-to-date local information.
- Handled customer inquiries through phone, email, and in-person interactions.
- Arranged travel plans for visitors, guaranteeing seamless trips.
Housekeeping
Renaissance Hotel
05.2022 - 08.2022
- Decreased guest complaints through quick resolution of housekeeping problems.
- Boosted housekeeping effectiveness with efficient task communication during shifts.
- Teamed with housekeeping to prepare rooms promptly.
- Sustained an organized workspace through consistent daily maintenance.
Housekeeping
Embassy Suites Hotel
04.2021 - 11.2021
- Coordinated with housekeeping staff to ensure seamless communication regarding guest room status updates.
- Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
- Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
- Collaborated with housekeeping to ensure timely room turnover, minimizing guest delays during peak hours.
- Managed inventory of housekeeping supplies, minimizing waste and lowering expenses through strategic purchasing decisions.
Server Assistant/Floor Supervisor
Brio Tuscan Grill
02.2019 - 02.2021
- Extended a friendly greeting to each customer for outstanding service.
- Loaded and unloaded trays efficiently to support service operations.
- Earned positive feedback for exceptional detail orientation from customers and management.
- Ensured smooth onboarding process for new hires.
- Conducted team meetings to gather feedback, deliver updates and establish policies.
Education
Associate degree - Journalism
Bergen Community College
Paramus, New JerseyCertificate degree - Media Communication
Full Sail University
Winter Park, FL01.2020
Skills
- Computer skills/software
- Supervising experience
- Customer service
- Phone etiquette
- Proofreading
- Interviewing
- Typing
- sales
- Organizational skills
- Administrative Experience
Additional Information
Military spouse
Languages
Sign language
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual
Timeline
Student Leasing/Community Assistant
12B Lofts Apartments
04.2024 - Current
Housekeeping Supervisor
Crowne Plaza Hotel
04.2023 - 02.2024
Concierge
Half Moon Harbor
10.2022 - 04.2023
Housekeeping
Renaissance Hotel
05.2022 - 08.2022
Housekeeping
Embassy Suites Hotel
04.2021 - 11.2021
Server Assistant/Floor Supervisor
Brio Tuscan Grill
02.2019 - 02.2021
Associate degree - Journalism
Bergen Community College
Certificate degree - Media Communication
Full Sail University
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