Destiney Hill
Las Vegas,NV
Summary
Customer Service and Hospitality 9+ Years- Experienced server with a strong ability to balance fast, efficient customer service with the warm, personalized touch of true hospitality—ensuring guests feel both cared for and well-served.
Overview
9
9
years of professional experience
Work History
Server
THE GUEST HOUSE- 3365 Las Vegas Blvd
12.2024 - 05.2025
- Selected as a member of the opening team for a fine dining restaurant, serving guests at private events, banquet functions, full restaurant buyouts, and tray-passed receptions. Delivered exceptional guest experiences through attentive service, menu expertise, and accurate order management. Worked collaboratively with culinary and front-of-house teams to ensure seamless event execution and maintain high service standards in fast-paced, high-volume environments.
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and timely order delivery.
- Assisted in training new staff on menu items and service protocols to enhance team efficiency.
- Delivered exceptional customer service, ensuring memorable dining experiences for guests.
- Supported needs of 5- person wait staff who attended to specific needs of countless customers daily for high octane restaurant with social relevancy and intentionality.
Server
FLIGHTS RESTAURANT & BAR
03.2022 - 08.2025
- Waitress responsible for guest care and delivering excellent customer experiences. Duties include taking orders, bussing tables, handling payments, and maintaining an efficient pace through effective time management.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
- Provided training to new servers on menu offerings and service protocols.
- Cultivated warm relationships with regular customers.
Bartender
Freelance Bartender (On-Call) Various Venues & Events
01.2022 - Current
- Mixed classic and custom cocktails in high-volume settings. Maintained an organized bar, managed multiple orders, and processed cash/POS transactions accurately. Delivered professional, high-quality service under pressure and collaborated with event staff for smooth operations.
- Prepared and served a variety of beverages in fast-paced environments.
- Managed cash handling procedures, ensuring accurate transactions for end-of-shift reconciliations.
- Performed opening and closing duties, ensuring the bar-top was prepared for seamless service transitions.
- Engaged with customers to provide exceptional service and create positive experiences.
Customer Service Rep
ALBERTSONS LLC- 2885 E Desert Inn
01.2017 - 01.2022
- Delivered fast, friendly, and accurate customer service in a high-volume grocery store, assisting front-end staff with customer service, including resolving billing issues and returns. Restocked and organized displays, and learned to operate a POS system.
- Assisted with product returns and exchanges, ensuring compliance with company policies.
- Processed 30+ transactions daily accurately using point-of-sale systems, maintaining cash handling integrity.
Skills
- Relationship building
- High volume dining
- Hospitality and accommodation
- High energy and stamina
Timeline
Server
THE GUEST HOUSE- 3365 Las Vegas Blvd
12.2024 - 05.2025
Server
FLIGHTS RESTAURANT & BAR
03.2022 - 08.2025
Bartender
Freelance Bartender (On-Call) Various Venues & Events
01.2022 - Current
Customer Service Rep
ALBERTSONS LLC- 2885 E Desert Inn
01.2017 - 01.2022