Destiney Hodge
Marlin
Summary
Dynamic social and health service specialist with extensive experience in Medicaid program development and contract management. Expertise in training development and team supervision, driving performance improvements and compliance in service delivery.
Overview
12
12
years of professional experience
Work History
Shift Manager
Mcdonalds, RHC Management
Hewitt
10.2025 - Current
- Supervised 15 staff, implementing performance metrics and strategies that aligned team efforts with operational goals.
- Maintained and communicated daily goal metrics to drive team alignment and accountability.
- Developed weekly staff schedules to optimize workforce productivity.
- Oversaw daily activity reports and managed profit and loss statements to ensure financial accuracy and operational transparency.
- Managed inventory counts and truck orders for efficient supply chain operations.
- Completed daily food safety logs to ensure compliance with health regulations.
- Counted cash and created deposits for accurate financial reporting.
Special Event Childcare Provider
Antioch Church
Waco
05.2024 - Current
- Led children in lessons and collaborative exercises to enhance learning experiences.
- Supervised childcare activities to ensure safety and foster development.
- Maintained clean, safe environment to promote well-being and ensure security.
- Documented childcare protocols and activities to maintain compliance and uphold quality standards.
Medical Assistant Program Specialist 3
Washington State Health Care Authority
Olympia
04.2021 - 03.2024
- Led sign language and spoken language contracts to achieve 90% fulfillment rates, enhancing program accessibility.
- Designed and implemented program materials and contractor training for robust language programs.
- Managed contract oversight and program alignment with strategic goals, ensuring effective delivery of services.
- Managed budgets and deliverables for all contracts to maintain financial integrity.
- Mentored team of 5 junior staff, enhancing retention and performance metrics.
- Facilitated bi-annual collective bargaining sessions to negotiate agreements effectively.
- Administered collective bargaining agreements to uphold organizational standards.
- Compiled goods and services reports for timely submission, facilitating financial approval processes.
Medical Assistant Specialist
Washington State Health Care Authority
Olympia
04.2014 - 03.2021
- Supervised 15 medical assistant specialists to improve service delivery and team cohesion.
- Developed training plans and conducted training sessions for team staff.
- Delivered specialized workload training to office teams to streamline processes and optimize resource allocation.
- Compiled yearly evaluations for each team member to provide actionable feedback for professional growth.
- Authored program materials to support staff development initiatives.
- Completed monthly validation reports on staff workloads to ensure compliance.
- Served as subject matter expert in immigration and alien emergency medical laws.
Education
High School Diploma -
Capital High School
Olympia, Washington06-2005
Skills
- Leadership and supervision
- Training and development
- Performance management
- Operational reporting
- Financial management
- Financial reporting
- Inventory management
- Inventory control
- Team coordination
PROJECT HIGHLIGHTS
Sign Language Program Development – Created a sign language program to send certified interpreters to Medicaid client appointments., Description: Created a sign language program to fill interpreter requests for Medicaid clients. Worked with software programmers to create a way for medical providers to bill the state for the cost of a sign language interpreter for their clients., Result: Our team went from a 0% fulfillment rate to a 96% fulfillment rate for our sign language requests in less than 1 year.
VOLUNTEER WORK / LEADERSHIP (Optional)
Acts Church of Waco, Role, 2023-08, Present, Contribution: 2nd-4th grade Sunday school teacher., Contribution: Camp Director for The Masters Workshop Camp
Timeline
Shift Manager
Mcdonalds, RHC Management
10.2025 - Current
Special Event Childcare Provider
Antioch Church
05.2024 - Current
Medical Assistant Program Specialist 3
Washington State Health Care Authority
04.2021 - 03.2024
Medical Assistant Specialist
Washington State Health Care Authority
04.2014 - 03.2021
High School Diploma -
Capital High School