Destiney Howard-Davila
Avondale,AZ
Summary
Dynamic manager with a proven track record at Someburros, excelling in team leadership and strategic planning. Enhanced customer satisfaction through effective conflict resolution and staff training. Implemented inventory management systems, reducing waste and improving efficiency, while fostering a motivated and engaged workforce. Strong decision-making and communication skills drive operational success.
Overview
9
9
years of professional experience
Work History
Manager
Someburros
Buckeye And Goodyear, Az
03.2024 - Current
- Supervised daily operations to ensure optimal workflow and adherence to company standards.
- Developed training programs for staff to enhance performance and service quality.
- Implemented inventory management systems to reduce waste and improve efficiency.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Sushi N Poki Bowl
Kitchen and Counter
Litchfield, Az
03.2017 - 01.2020
- Prepared sushi and poki bowls following established recipes and presentation standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
- Collaborated with team members to improve workflow efficiency during peak service hours.
Counter and Kitchen
Burger King
Litchfield, Az
02.2017 - 01.2020
- Prepared food items according to standardized recipes and quality guidelines
- Operated kitchen equipment safely while maintaining cleanliness and organization
- Assisted in training new team members on food preparation techniques
- Provided exceptional customer service, ensuring order accuracy and satisfaction
Counter and Kitchen
McDonald’s
Litchfield, Az
01.2017 - 01.2020
- Prepared food items according to standardized recipes and quality guidelines
- Operated kitchen equipment safely while maintaining cleanliness and organization
- Assisted in training new team members on food preparation techniques
- Provided exceptional customer service, ensuring order accuracy and satisfaction
Education
High School Diploma -
Verrado HighSchool
Buckeye, AZ05.2020
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Staff management
Task delegation
Goal setting
Relationship building
Strategic planning
Timeline
Manager
Someburros
03.2024 - Current
Sushi N Poki Bowl
Kitchen and Counter
03.2017 - 01.2020
Counter and Kitchen
Burger King
02.2017 - 01.2020
Counter and Kitchen
McDonald’s
01.2017 - 01.2020
High School Diploma -
Verrado HighSchool