Destiney Ramsey
Belle
Summary
Friendly Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Receptionist
Kanawha valley dental group
05.2025 - Current
- Managed patient scheduling and appointment confirmations for dental services.
- Assisted patients with insurance verification and benefit explanations.
- Organized patient records and maintained confidentiality standards.
- Processed payments and handled billing inquiries with accuracy.
- Maintained a clean and welcoming reception area for patients.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Managed front desk operations including scheduling appointments, collecting payments.
Dental Assistant
Chapman and puderbaugh family dentistry
South Charleston
04.2019 - 02.2025
- Assisted with patient intake and maintained accurate dental records.
- Prepared examination rooms and sterilized dental instruments for procedures.
- Supported dentists during treatments by providing necessary tools and materials.
- Managed appointment scheduling and coordinated patient follow-ups effectively.
Dental Assistant
Grace Dental Care
Chelyan
04.2018 - 01.2019
- Chairside assisting, performed X-Rays, obtained dental impressions, sterilized equipment.
- Front desk duties including telephone procedures and scheduling appointments.
- Maintaining current inventory of dental tools and supplies.
Front Desk Clerk
Red Roof Inn
Charleston
04.2017 - 04.2018
- Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
- Provided accurate, valid and complete information by using the proper methods/tools.
Dental Assistant Extern
Dr. Jack Bernardo, DDS
Montgomery & Charleston
02.2018 - 03.2018
- Company Overview: Chapman and Puderbaugh Family and Cosmetic Dentistry
- Chairside assisting, cross trained to help front desk.
- Chapman and Puderbaugh Family and Cosmetic Dentistry
Education
Dental Assisting Certificate -
Ross Medical Education Center
Charleston, WVHigh School Diploma -
Valley High School
Smithers, WVSkills
- Dentrix Software
- Radiography
- Making and Placing Temporary Crowns
- Dental Impressions
- Treatment Room Disinfection
- Chairside Assisting Duties
- Patient scheduling
- Insurance verification
- Appointment management
- Record keeping
- Billing inquiries
Certification
CPR/First Aid, American Heart Association
Timeline
Dental Receptionist
Kanawha valley dental group
05.2025 - Current
Dental Assistant
Chapman and puderbaugh family dentistry
04.2019 - 02.2025
Dental Assistant
Grace Dental Care
04.2018 - 01.2019
Dental Assistant Extern
Dr. Jack Bernardo, DDS
02.2018 - 03.2018
Front Desk Clerk
Red Roof Inn
04.2017 - 04.2018
Dental Assisting Certificate -
Ross Medical Education Center
High School Diploma -
Valley High School