Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sogol Saadzadeh

16277 Stonebridge Pkwy Apt 826, San Diego,CA

Summary

Experienced and dedicated professional with a proven track record in healthcare administration, dental assistance, and full-charge bookkeeping. Proficient in insurance billing, claims processing, patient eligibility verification, and front desk coordination. Recognized for exceptional customer service and attention to detail.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dental Assistant/Receptionist

ABC Children's Dentistry
San Diego, CA
07.2022 - Current
  • Managed insurance billing, claims processing, and patient eligibility verification, ensuring accuracy and efficiency.
  • Applied administrative skills as a front desk treatment coordinator, coordinating appointments, and checking insurance coverage for patients.
  • Provided exceptional dental support, including assistance to the dentist, X-ray procedures, and sterilization of equipment.
  • Ensured positive patient experiences by delivering outstanding front desk service and maintaining a welcoming environment.

Full Charge Bookkeeper

Albertsons
San Diego, CA
01.2017 - 11.2021
  • Managed financial operations and supervised a team to maintain accurate records and ensure compliance with regulations.
  • Improved processes, prepared reports, and ensured compliance for smooth audits.
  • Prepared and processed payrolls, ensuring accuracy and timeliness.
  • Checked postings and documents for correctness, accuracy, and proper coding.
  • Implemented programs to create daily spreadsheets and streamline financial reporting, resulting in increased efficiency.
  • Mastered bookkeeping software such as FSM and QuickBooks, enhancing productivity and accuracy in financial management.

Checker/Customer Service Representative

Albertsons
San Diego, CA
01.2016 - 12.2017
  • Processed transactions efficiently, including handling cash, credit/debit cards, and other forms of payment, while maintaining accuracy and adhering to security procedures.
  • Provided excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Demonstrated strong multitasking skills in a fast-paced retail environment, balancing checkout responsibilities with assisting customers and managing inquiries.

Barista

Starbucks
San Diego, CA
11.2021 - 06.2022
  • Crafted exceptional coffee beverages, maintained cleanliness and organization of the workspace, and provided excellent customer service.

Teller Associate

Lelas Perfume
San Diego, CA
01.2020 - 08.2020
  • Specialized in perfume sales, providing personalized recommendations and assistance to customers.
  • Demonstrated product knowledge, assisting customers in finding the perfect scent to meet their preferences.
  • Contributed to driving sales and achieving business objectives through exceptional customer service.

Non-Profit Intern: Nursing Floor/Gift Shop Volunteer

Scripps Memorial Hospital La Jolla
San Diego, CA
01.2015 - 01.2017
  • Worked directly with patients on the nursing floor, providing assistance and support as needed.
  • Assisted in the hospital's gift shop, handling customer inquiries, processing transactions, and maintaining inventory.
  • Gained hands-on experience in patient care, customer service, and healthcare operations.

Education

Bachelor of Science - Cognitive Psychology And Human Health

University of California - San Diego
La Jolla, CA
08-2023

Associate of Science - Social And Behavioral Sciences/Psychology

San Diego Mesa College
San Diego, CA
06.2020

Skills

  • Office Administration
  • Record Keeping
  • Customer Service
  • Typing Speed: 50 WPM
  • Appointment Scheduling
  • Data Entry
  • Insurance Billing and Claims Processing
  • Insurance Eligibility Verification
  • Dentrix Software
  • FSM Software
  • Imaging Software (Dexis)
  • SPSS Software
  • Bilingual: English and Farsi

Certification

  • Certified Phlebotomy Technician I (CPT I)
  • Certified Safety Professional (OSHA)
  • CPR Certification
  • AED Certification
  • Youth Mental Health First Aid USA (YMHFA)

Languages

Farsi
English

Timeline

Dental Assistant/Receptionist

ABC Children's Dentistry
07.2022 - Current

Barista

Starbucks
11.2021 - 06.2022

Teller Associate

Lelas Perfume
01.2020 - 08.2020

Full Charge Bookkeeper

Albertsons
01.2017 - 11.2021

Checker/Customer Service Representative

Albertsons
01.2016 - 12.2017

Non-Profit Intern: Nursing Floor/Gift Shop Volunteer

Scripps Memorial Hospital La Jolla
01.2015 - 01.2017

Bachelor of Science - Cognitive Psychology And Human Health

University of California - San Diego

Associate of Science - Social And Behavioral Sciences/Psychology

San Diego Mesa College

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Sogol Saadzadeh