Destiney Sumpter
Bristol,PA
Summary
Hello! My name is Destiney Sumpter, and I am a compassionate and dedicated professional with a strong passion for healthcare, student education, disability services, IEPs, and customer service. At 24 years old, I bring valuable experience in patient care, senior care, home health aide services, as well as working with children with autism. I have a strong foundation in health insurance, medicine, and providing exceptional, compassionate support. Skilled in both in-office and remote customer service roles, including call center operations, human resources, and management, I am adept at working with diverse populations, including children, disabled adults, and seniors. Known for my interpersonal skills, honesty, responsibility, and a loving nurturing & caring approach, I am committed to ensuring the well-being of others in every role I take on in any future workplace and environments.
Committed educator in early and adolescent learning environments, known for high productivity and efficient task completion. Possess specialized skills in curriculum development, classroom management, and individualized instruction strategies. Excel in communication, empathy, and adaptability, ensuring successful learning outcomes and positive student engagement.
Motivated paraprofessional offers lesson reinforcement, student supervision and report creation expertise paired with outstanding communication and multitasking abilities. Responsible and versatile professional with several years of experience delivering specialized educational assistance to students and teachers. Recognized for attentiveness to physical, emotional, intellectual and social needs of each student.
Experienced paraprofessional bringing in-depth knowledge of classroom environments and student behavior management. Skills include individualized instruction, special education support, and collaboration with teachers to plan and implement lessons. Positively impacted students' learning experience through personalized attention and consistent engagement.
Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.
Knowledgeable support professional with experience assisting teachers in classrooms, between classes and during field trips. Devoted to student learning and safety. Always ready to step in and help with any need.
Motivated Paraprofessional with solid several-year track record of managing diverse children in classroom settings. Well-versed in lesson plan assistance, recordkeeping, and teacher assistance. Dedicated to helping students learn and grow.
Successful professional brings top-notch observational, student relations, and multitasking abilities. Helps classes run smoothly by assisting with everything from materials preparation to hands-on activities. Versed in electronic recordkeeping and certified in First Aid and CPR.
Compassionate Paraprofessional known for high productivity and efficient task completion. Skilled in behavior management, special education support, and individualized student assistance. Excel in communication, empathy, and patience, ensuring positive educational environments and supporting diverse student needs.
Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paraprofessional/PCA
ACS Consultants
Philadelphia, Pennsylvania
10.2024 - Current
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Prepared classroom materials and educational resources for daily lessons.
- Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
- Implemented behavior management plans to maintain a positive learning environment.
- Attended professional development workshops related to job responsibilities.
- Developed detailed inventory of equipment and school supplies.
- Planned and supervised games and other recreational activities for students.
- Collaborated with special education staff to develop Individualized Education Plans.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Developed creative learning activities that engage all types of learners.
- Supported classroom teacher with daily instruction and management of student activities.
- Created and maintained positive relationships with students, parents, and colleagues.
- Communicated and collaborated well with educators from various grade levels.
- Kept track of teaching materials and regularly stocked school supplies.
- Graded assignments and tests and documented results into filing systems.
- Assisted teachers with planning and preparing lessons for students.
- Provided clerical support to teachers, such as photocopying and organizing materials.
- Managed daily attendance and reported absences and tardies to appropriate personnel for parental notification.
- Organized and labeled student materials when setting up classrooms.
- Assisted with the organization and implementation of classroom projects and events.
- Guided students in developing organizational and study skills.
- Monitored student attendance records and reported any discrepancies to appropriate personnel.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Took class attendance and recorded absences.
- Supported English Language Learners in acquiring language skills and understanding content.
- Supported English Language Learners by providing additional instruction on language acquisition skills.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Maintained accurate records of student attendance, grades, and progress reports.
- Assisted in the implementation of educational programs for special needs children.
- Managed classroom technology and assisted students in using educational software.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Organized student performance and enrichment activities to facilitate learning.
- Instructed students on usage and care of equipment to prevent injuries.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Monitored student progress and provided feedback to teachers and parents.
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Contributed to a safe and inclusive learning environment for all students.
- Participated in IEP meetings and contributed to the development of educational plans.
- Provided guidance to students in the classroom setting.
- Attended in-services, workshops and seminars.
- Provided technical assistance to teachers when using new software or technology tools.
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Supported students throughout academic instruction and assignments.
- Facilitated communication between students, teachers, and parents.
- Recorded and maintained accurate student records and progress reports.
- Supplied one-on-one attention to each student during group activities.
- Facilitated small group learning sessions to reinforce lesson objectives.
- Offered students personalized educational, behavioral and emotional support.
- Assisted students with special needs in completing tasks and understanding material.
- Assisted children at stations during small-group learning periods.
- Helped implement behavior management strategies for individual students.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Distributed tests and collected homework assignments after completion.
- Assisted in preparing lesson materials and bulletin board displays.
- Provided one-on-one support to students requiring additional assistance with assignments.
- Utilized effective communication strategies when interacting with diverse populations.
- Ensured that all safety regulations were followed in the classroom environment.
- Planned and led activities to develop students' physical, emotional and social growth.
- Observed student performance and recorded academic and attendance.
- Prepared instructional materials for specific classroom activities tailored to support student needs.
- Maintained accurate records of student grades and academic progress reports.
- Administered assessments to determine student's academic performance levels.
- Monitored student progress and provided feedback to lead teacher.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Performed basic clerical duties such as photocopying, faxing, scanning documents.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Reported changes in client condition to administrators, facilitating nursing intervention.
Elderly Caregiver/Homehealth AID
Interim Home Health
Bristol , Connecticut
04.2024 - 02.2025
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Maintained accurate records of services provided for each client.
- Assessed client's needs and developed individual care plans accordingly.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Encouraged social interaction between clients and their families.
- Organized recreational activities to promote physical and mental well-being of the elderly.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Provided companionship and emotional support to elderly clients.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Transported clients to doctor appointments or other necessary outings.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Administered medications according to physician instructions.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Tracked and reported clients' progress based on observations and conversations.
- Drove clients to doctors' appointments and social outings.
- Respected the privacy, dignity and confidentiality of each client served.
- Developed strong relationships with clients based on trust and respect.
- Assisted clients with maintaining good personal hygiene.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Consulted with client care team to continually update care plans.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Participated in continuing education courses to stay current on best practices for elder care.
- Recorded client status progress and challenges in logbooks and reports.
- Responded quickly in emergency situations in a calm manner.
- Collaborated with interdisciplinary teams to ensure quality care delivery.
- Communicated effectively with family members on progress of client's health condition.
- Redirected clients with memory issues, providing safety guidance protection.
- Engaged clients by conversing and participating in activities and hobbies.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients get in and out of beds and wheelchairs.
- Monitored health and well-being of clients and reported significant health changes.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Laundered clothing and bedding to prevent infection.
- Recognized emergencies and notified paramedics and family members.
- Supported clients in making decisions that were consistent with their values and wishes.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Provided emotional support during end-of-life transitions.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Educated families on available resources within the community that can assist them in caring for their loved ones.
- Built strong and trusting rapport with clients and loved ones.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Improved patient outlook and daily living through compassionate care.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Monitored vital signs and reported changes to medical team.
- Transported patients to medical, dental and personal care appointments.
- Instructed family members on how to provide bedside care.
- Contributed to case reviews of client status and progress.
- Conducted testing of software and systems to ensure quality and reliability.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Caregiver/Aide
Griswold
New Brunswick, NJ
06.2023 - 07.2024
- Feeding
- Clothing
- ADLS
- Transporting
- Companionship
- Activities
- Toileting
- Medicine
- Nurturing others
- Helping in any way I can
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
- Assisted with meal planning to meet nutritional plans.
- Educated families about available resources for home health care services in the local community.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Improved patient outlook and daily living through compassionate care.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Contributed to case reviews of client status and progress.
- Followed safe lifting and transferring techniques to transport residents.
- Laundered clothing and bedding to prevent infection.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Maintained clean and well-organized environment for client happiness and safety.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Assisted clients with maintaining good personal hygiene.
- Maintained detailed records of services performed on clients.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped clients get in and out of beds and wheelchairs.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Provided emotional support to clients during difficult times.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Accompanied clients to social events such as movies or plays.
- Drove clients to doctors' appointments and social outings.
- Recognized by management for providing exceptional customer service.
Customer Service Representative REMOTE
Vertical Screen, Inc.
Pennsylvania, PA
08.2023 - 03.2024
- My duties here include:
- Nonperforming background checks on applicants for clients
- Making numerous outbound calls a week to applicants
- Data entry
- Scheduling appointments
- Call representative
- Background checks for applicants
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Took special orders in person and over telephone, generating additional revenue every month.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Identified opportunities for upselling additional products or services based on customer needs.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Updated databases with new and modified customer data.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Conducted regular follow-up calls with customers after resolving their issues.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided top quality control and eliminated downtime to maximize revenue.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries via phone, email, and chat.
- Contacted customers about potential service upgrades, new services and account changes.
- Excelled in exceeding daily credit card application goals.
- Strengthened customer retention by offering discount options.
- Supported sales team members to drive growth and development.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Developed strong customer relationships to encourage repeat business.
HR Customer Service Representative
Spectra Laboratories TEMP
Rockleigh, NJ
04.2022 - 07.2022
- Taking over 50-100 calls a day inbound and outbound for patients and nurses and dialysis centers
- Also while, Answering phone calls, making reservations, Customer Service, Responding to emails, fixing problems, Helping out customers placing orders over the phone
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Home health care Hr customer service representative
Community health care TEMP
Ramsey, New Jersey
06.2021 - 12.2021
- Taking over 100 plus inbound and outbound calls recruiting Nurses, cna's, RN, health care workers to start working also Answering phone calls, making reservations, Customer Service, Responding to emails, fixing problems, Helping out customers
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Answered customer inquiries via phone, email, and chat.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered customer inquiries and provided accurate information regarding products and services.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Updated databases with new and modified customer data.
- Answered inbound calls, chats and emails to facilitate customer service.
- Took special orders in person and over telephone, generating additional revenue every month.
- Provided top quality control and eliminated downtime to maximize revenue.
- Led on- and off-site customer support teams across multiple time zones.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Contacted customers about potential service upgrades, new services and account changes.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved customer complaints promptly and efficiently.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Customer Service Representative
Kean University
Union, NJ
09.2018 - 04.2020
- Answering phone calls, making reservations, Customer Service, Responding to emails, fixing problems, Helping out customers
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Strengthened customer retention by offering discount options.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Implemented innovative methods for streamlining the customer service process.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Provided top quality control and eliminated downtime to maximize revenue.
- Took special orders in person and over telephone, generating additional revenue every month.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered inbound calls, chats and emails to facilitate customer service.
- Answered customer inquiries via phone, email, and chat.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Promoted available products and services to customers during service, account management and order calls.
- Used approved scripts to de-escalate angry customers during telephone interactions.
Crew Worker, Assistant Manager
Papa Johns Pizza
Teaneck, NJ
01.2017 - 10.2019
- Preparing and cooking the Pizza, sides, etc
- Working and managing money, safes, Locking up restaurant
- Cashier
- Cleaning up store, bathroom, kitchen etc
- Scrubbed and polished counters to remove debris and food.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Maintained safe food handling practices to prevent germ spread.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Directed patrons to restrooms and other amenities within facility.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food quickly for positive guest experiences.
- Brewed and served coffee and tea with preferred add-ins.
- Upheld high standards of productivity and quality in operations.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Took orders from patrons and input selections into store computer system.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Drove team success by quickly completing assigned tasks.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Stocked shelves and cases with new or transferred items.
- Processed payments on cash register and counted back bills and change to patrons.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Camp Counselor Adult Counselor for Special Needs Children
Teaneck Township Recreation Camp
Teaneck, NJ
07.2017 - 08.2018
- Preparing children meals, Lunches, dinners
- Preparing the correct Medication
- Caring and compassionate with every child
- Playing games, activities, outside events
- Watching over the children
- Assisted in the planning and execution of special events, such as talent shows and campfires, enhancing the camp experience.
- Met with staff to discuss rules, regulations and work-related problems.
- Documented camp activities and progress of campers for administrative records and communication with parents.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Communicated regularly with parents regarding their child's progress at camp.
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Coordinated and led group activities for campers and counselors.
- Directed aquatics, gymnastics, or performing arts.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Coordinated with other counselors and staff to adapt programs to weather conditions or other unforeseen circumstances.
- Oversaw design, construction and upkeep of recreation facilities and areas.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Facilitated group discussions and reflections, helping campers articulate their experiences and learn from one another.
- Facilitated daily activities, ensuring a safe, inclusive, and fun environment for campers of diverse backgrounds.
- Acted as ambassador for camp to families by communicating about camper's experience.
- Developed individualized behavior management plans for campers with special needs.
- Designed and implemented engaging camp programs aligning with organizational goals and camper interests.
- Trained and mentored new camp counselors, sharing best practices and ensuring consistent quality of camper experiences.
- Conducted pre-camp and post-camp evaluations, gathering feedback to improve future camp sessions.
- Delivered set curriculum to team of campers to promote engaging and fun atmosphere.
- Provided first aid and responded to emergencies, maintaining camper safety as the top priority.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
After School Assistant, Caretaker
KC Kids INC Daycare
Teaneck, NJ
03.2017 - 06.2018
- Preparing children meals, Lunches, dinners
- Preparing the correct Medication
- Caring and compassionate with every child
- Playing games, activities, outside events
- Maintained clean and organized classroom and play areas to ensure a healthy environment.
- Monitored children's progress and behavior, reporting observations to lead teacher.
- Assisted in organizing field trips or other special events.
- Balanced schedules to promote optimal rest, play and educational periods.
- Facilitated educational games to reinforce learning objectives.
- Acted as a role model for young learners through responsible behavior.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Communicated with parents about daily activities and any concerning behaviors.
- Demonstrated patience while working with children of various ages.
- Assisted in developing and implementing daily activities that support children's physical, emotional, and intellectual growth.
- Facilitated group activities to promote teamwork and social skills among children.
- Managed inventory of supplies, requesting restocks as necessary to maintain resources.
- Read aloud and played alphabet games to encourage early literacy.
- Tutored and mentored school children to provide additional learning opportunities.
- Maintained organized and clean classroom and play areas.
- Supported the lead teacher in implementing daily lesson plans.
- Kept inventory of toys and supplies organized and well-stocked to meet needs of children under care.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Coordinated outdoor activities that encouraged physical activity and awareness of nature.
- Provided guidance, support, and supervision for students during after-school hours.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Cared for children in institutional settings.
In-Home Caretaker
Care taker for Mother
New Jersey
02.2015 - 02.2018
- I was previously a personal caretaker for My, beloved mother, who has recently passed away from Huntington disease
- I would help in numerous ways, feed her, Clothed her, help her go to the bathroom, help her through the shower, provide her her medication at the request the times, reading her book and doing her favorite activities throughout the day keep her entertained
- Also, helping her when she would accidentally fall out of the wheelchair or out of the bed making sure that she was properly accommodated as much as possible
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Ensured safety of the client by implementing necessary precautions around the home environment.
- Maintained clean and well-organized environment for client happiness and safety.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with daily living activities, such as bathing, dressing, grooming, and eating.
- Followed care plan and directions to administer medications.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Planned, prepared or served meals to patients according to prescribed diets.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Reported any changes in health status to appropriate personnel.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
Education
In Progress - Psychology
Kean University
Union, NJ05-2026
High School Diploma -
Teaneck High school
Teaneck, NJ12.2018
Skills
- Childcare
- Communication skills
- Dementia care
- Organizational skills
- Babysitting
- Caregiving
- Experience with children
- Senior care
- Toddler care
- Meal preparation
- Disabled care
- Special education
- Alzheimer's care
- Call center
- Cleaning
- First aid
- Infant care
- Autism experience
- Nannying
- Cooking
- Patient care
- Hospice care
- Adult care
- Google Docs
- Marketing
- Typing
- Customer support
- Special needs
- Customer service
- Front desk
- Pet care
- Animal care
- Windows
- Analysis skills
- IOS
- Negotiation
- Account management
- Sales
- Computer networking
- Facilities management
- Help desk
- Software troubleshooting
- Multi-line phone systems
- Mac OS
- Filing
- Bartending
- Database management
- Dialysis Experience
- SharePoint
- Data entry
- Medical office experience
- Phone etiquette
- Medical terminology
- Addiction counseling
- Outdoor work
- Behavioral health
- Restaurant experience
- Computer skills
- Inside sales
- Care plans
- Clinical counseling
- Tax experience
- Training & development
- Social media management
- Cash register
- Psychotherapy
- Behavioral therapy
- Teaching
- Supervising experience
- Human resources
- Home care
- Working with people with developmental disabilities
- Working with people with disabilities
- Working with people with autism
- Direct support
- ADLs
- Home health
- Cash handling
- Serving
- Driving
- Guest services
- Leadership
- Writing skills
- Mentoring
- Crisis management
- Hospital experience
- Budgeting
- Color theory
- Behavior management
- Individualized education plans
- Conflict resolution
- Effective communication
- Team collaboration
- Emotional support
- Goal setting and monitoring
- Reading support
- Crisis intervention
- Progress monitoring
- Lesson planning
- Clerical support
- First aid and CPR certified
- Child development certification
- Student health and safety
- Behavior improvements
- Relationship building
- Individualized educational plans
- Study skills coaching
- Teaching assistance
- Supervising student activities
- Curriculum understanding
- Child development
- Safety
- Life skills training
- Student progress tracking
- Documentation
- Social-emotional support
- Occupational therapy support
- Peer mediation
- Mathematics instruction
- Individual student assistance
- Classroom support
- CPR and first aid
- Teacher assistance
- Reporting requirements
- Activity planning
- Special education support
- Summer camp counselor
- After-school programs
- Social development and integration
- Verbal and written communication
- Study skills development
- Classroom organization
- Small group instruction
- Educational games
- Educational support
- Speech therapy support
- Educational assistance
- Student supervision
Certification
- Driver's License
- First Aid Certification
- BOE Paraprofessional Certification ( PCA)
- Child Abuse certificate
- First Aid/CPR
Languages
English, Expert
Personal Information
Age: 22
Timeline
Paraprofessional/PCA
ACS Consultants
10.2024 - Current
Elderly Caregiver/Homehealth AID
Interim Home Health
04.2024 - 02.2025
Customer Service Representative REMOTE
Vertical Screen, Inc.
08.2023 - 03.2024
Caregiver/Aide
Griswold
06.2023 - 07.2024
HR Customer Service Representative
Spectra Laboratories TEMP
04.2022 - 07.2022
Home health care Hr customer service representative
Community health care TEMP
06.2021 - 12.2021
Customer Service Representative
Kean University
09.2018 - 04.2020
Camp Counselor Adult Counselor for Special Needs Children
Teaneck Township Recreation Camp
07.2017 - 08.2018
After School Assistant, Caretaker
KC Kids INC Daycare
03.2017 - 06.2018
Crew Worker, Assistant Manager
Papa Johns Pizza
01.2017 - 10.2019
In-Home Caretaker
Care taker for Mother
02.2015 - 02.2018
In Progress - Psychology
Kean University
High School Diploma -
Teaneck High school