Destini Bello
Hamden
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and build customer loyalty.
Overview
9
9
years of professional experience
Work History
Event Server
Chief Of Staff
02.2022 - Current
- Guide arriving guests to tables, took drink orders and relayed information to bartenders.
- Maintain customer satisfaction with timely table check-ins to assess food and beverage needs.
- Deliver catered food and supplies to facility for on-time set-up.
- Answer guest questions about event plans and food service choices.
- Maintain flexible work schedule to meet event needs.
Teller
People’s United Bank/M&T Bank
06.2021 - 03.2023
- Served customers by completing account transactions.
- Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
- Balanced teller drawers and ATM cash.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
- Helped clients protect assets through variety of strategies.
Mobile Expert
T-Mobile
07.2019 - 05.2021
- Maintained a strong knowledge of company's products, pricing plans, promotions, and service features.
- Assisted customers in understanding their monthly bill.
- Provided efficient, courteous customer service and assisted in all aspects of product offerings and services.
- Educated and engaged customers through product demonstrations.
Cashier
Whole Foods Market
04.2018 - 07.2019
- Welcomed customers, answering their questions, helping them locate items, and providing advice or recommendations.
- Operated scanners, scales, cash registers, and other electronics.
- Balanced the cash register and generate reports for credit and debit sales.
- Followed all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or tobacco products.
Medical Receptionist/Administrative Assistant
Robbin’s Eye Center
03.2015 - 04.2018
- Greeted patients and checked them in upon arrival.
- Made outgoing calls to confirm and schedule appointments.
- Verified insurances and collected co-payments.
- Performed clerical duties such as scanning and filing documents.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
Education
General Studies
Housatonic Community College
High School Diploma -
Trumbull High School
Trumbull, CT06.2017
Skills
- Customer and Client Relations
- Rapport Building
- Critical Thinking
- Excellent communication and active listening skills
- Leadership skills
Timeline
Event Server
Chief Of Staff
02.2022 - Current
Teller
People’s United Bank/M&T Bank
06.2021 - 03.2023
Mobile Expert
T-Mobile
07.2019 - 05.2021
Cashier
Whole Foods Market
04.2018 - 07.2019
Medical Receptionist/Administrative Assistant
Robbin’s Eye Center
03.2015 - 04.2018
General Studies
Housatonic Community College
High School Diploma -
Trumbull High School
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