Destini McNeal
Norfolk,VA
Summary
I am an enthusiastic and ambitious young adult eager to dive into the world of work and learn from every opportunity. Despite lacking experience, I possess a voracious appetite for knowledge and a strong work ethic. With a resilient attitude and adaptability, I'm prepared to tackle any challenge and grow professionally. Managing multiple tasks and responsibilities efficiently and effectively. Proven ability to provide excellent customer service and resolve customers complaints promptly. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. My passion for learning and determination to succeed make me a valuable asset to any team or organization
Overview
2
2
years of professional experience
Work History
BREAKFAST ATTENDANT
Hampton Inn Hampton- Newport News
2023.04 - Current
- Performed daily cleaning duties such as washing dishes, sweeping floors, and wiping tables
- Assisted in setting up buffet-style meals for large groups of guests
- Provided excellent customer service to guests of the hotel, ensuring their satisfaction with breakfast amenities
- Operated kitchen equipment safely and efficiently, including ovens, grills, and microwaves
- Demonstrated strong organizational skills in stocking and restocking food items during peak hours
- Followed proper food product handling procedures to prevent contamination or spoilage
TEAM MEMBER/SHIFT LEADER IN TRAINING
Cold Stone Creamery
2022.06 - 2023.03
- Demonstrated strong leadership skills by motivating team members to perform at their best
- Addressed any issues or concerns raised by team members promptly and professionally
- Provided clear direction to team members, ensuring that goals and objectives were met on time
- Managed store closing and opening procedures to ensure safety and security
- Handled refunds and cash balancing.
- Arrived on time for shifts and adhered to company dress code guidelines
- Notified supervisors of item shortages and organized materials in appropriate locations
- Worked with the cash register, filled online orders, and served ice cream.
Education
General Studies -
Virginia Peninsula Community College
Hampton, VABachelor of Health Science - Recreational Therapy
Old Dominion University
Norfolk, VA05.2025
High School Diploma -
Woodside HS
Newport News, VA06.2021
Skills
- Kitchen Operations
- Quality Assurance
- Payment Processing
- Timely food delivery
- Teamwork and Collaboration
- Greeting guests
- Cleaning
- Exceeding Customer Expectations
Timeline
BREAKFAST ATTENDANT
Hampton Inn Hampton- Newport News
2023.04 - Current
TEAM MEMBER/SHIFT LEADER IN TRAINING
Cold Stone Creamery
2022.06 - 2023.03
General Studies -
Virginia Peninsula Community College
Bachelor of Health Science - Recreational Therapy
Old Dominion University
High School Diploma -
Woodside HS
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