Destini Sturdivant
Greensboro,North Carolina
Summary
Diligent CNA with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Healthcare professionals are committed to delivering compassionate care and supporting patient needs—proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Excel Staffing Inc
12.2024 - Current
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Representative
Apple
11.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
CNA
Wake Forest Baptist Health
03.2022 - 02.2024
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
PCA
Brookdale
05.2019 - 07.2022
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
Education
Nursing -
Forsyth Technical Community College
N/a -
Thomasville High School
06.2018
Skills
- Vital signs monitoring
- Feeding Assistance
- Basic Life Support
- Patient care
- Time management
- Compassion and empathy
- Dressing assistance
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
CNA
Excel Staffing Inc
12.2024 - Current
Customer Service Representative
Apple
11.2023 - Current
CNA
Wake Forest Baptist Health
03.2022 - 02.2024
PCA
Brookdale
05.2019 - 07.2022
N/a -
Thomasville High School
Nursing -
Forsyth Technical Community College
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