Destinie M. Foster
Killeen,TX
Summary
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
8
8
years of professional experience
Work History
Juvenile Correctional Officer
Texas Juvenile Justice Department
04.2024 - Current
- Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
- Supported vocational training programs aimed at preparing residents for successful reintegration into society upon release.
- Provided crisis intervention services when needed including assisting in calming down distressed or aggressive residents.
- Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
- Collaborated with multidisciplinary teams for comprehensive case management and offender assessment.
Risk Manager
Wells Fargo
05.2023 - 03.2024
- Navigate multiple computer systems as you research customer needsand offer solutions, all while communicating effectively and accurately when delivering information.
- Navigate multiple computer systems as you research customer needs and offer solutions, all while communicating effectively and accurately when delivering information.
- Trained employees on risk management best practices, empowering them to make informed decisions regarding potential risks.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Operations Supervisor
Victoria's Secret
11.2016 - 03.2023
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Performed sourcing, interviewing, negotiations and hiring.
- Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
Education
Associate of Arts -
Central Texas College
Killeen, TX08-2018
High School Diploma -
Ellison High School
Killeen, TX06-2016
Skills
- First-aid and CPR
- Prioritization
- Exceptional communication skills
- Collaborative team work
- Problem-solving abilities
- Multitasking
Timeline
Juvenile Correctional Officer
Texas Juvenile Justice Department
04.2024 - Current
Risk Manager
Wells Fargo
05.2023 - 03.2024
Operations Supervisor
Victoria's Secret
11.2016 - 03.2023
Associate of Arts -
Central Texas College
High School Diploma -
Ellison High School
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