Dedicated trainer with expertise in effective communication and conflict resolution. Proven ability to develop training materials and facilitate sessions that enhance team collaboration and customer relationship management.
Overview
4
4
years of professional experience
5
5
Certifications
Work History
New Hire Trainer
Dental Depot Orthodontics
Oklahoma City
12.2024 - Current
Facilitated orientation sessions to enhance understanding of company policies and culture.
Coordinated hands-on practice sessions to strengthen skill development and application.
Developed effective training materials to streamline onboarding process for new hires.
Patient Care Coordinator
Dental Depot Orthodontics
Oklahoma City
02.2024 - Current
Collaborated with orthodontists to ensure seamless patient care delivery.
Communicated with dental labs regarding appliance orders and specifications.
Built relationships with physicians and employees to enhance collaboration.
911 Dispatcher
Edmond Emergency Management
Edmond
01.2023 - 12.2023
Answered emergency calls, assessing situations to ensure timely and appropriate responses.
Coordinated with police, fire, medical, and public works personnel to facilitate effective emergency responses.
Monitored radio traffic for updates, dispatching units promptly based on situational needs.
Speech and Debate Coach
Westmoore High School
Oklahoma City
08.2022 - 12.2023
Organized practice sessions that enhanced student readiness for local and national competitions.
Coordinated outreach with parents and faculty to increase participation in debate team activities and events.
Evaluated student performances, delivering targeted feedback that identified specific areas for improvement.
Education
Bachelor of Science - Community of Health
University of Oklahoma
Norman, OK
Some College (No Degree) - Bachelor of Science Program
University of Central Oklahoma
Edmond, OK
Skills
Customer relationship management
Information documentation
Multitasking and prioritization
Effective communication
Conflict resolution
Public Speaking
Certification
Dental Assistant License - Oklahoma Board of Dentistry
Languages
American Sign Language
Professional
Timeline
New Hire Trainer
Dental Depot Orthodontics
12.2024 - Current
Patient Care Coordinator
Dental Depot Orthodontics
02.2024 - Current
911 Dispatcher
Edmond Emergency Management
01.2023 - 12.2023
Speech and Debate Coach
Westmoore High School
08.2022 - 12.2023
Bachelor of Science - Community of Health
University of Oklahoma
Some College (No Degree) - Bachelor of Science Program