Summary
Overview
Work History
Education
Skills
Recent Accomplishments
References
Certification
Running and Writing
Timeline
Generic

DESTINY ANDRADE

San Francisco,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Volleyball Coach

SFUSD
10.2023 - Current
  • Improved team performance by developing and implementing strategic game plans and practice sessions.
  • Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
  • Developed players'' teamwork abilities by organizing team-building activities and fostering a positive team culture.

Barista

Red Bay Coffee
09.2022 - Current

Greeting guests upon arrival by taking orders and taking the initiative of restocking and providing the differences of coffee beans sold in store

Athlete

Nike
11.2021 - 06.2023
  • Offering customer service to those seeking the best product for their needs
  • Take part in the Shipping & Releasing Department by handling ordered product and keeping each stockroom organized when product is needed on the sales floor.

Barista

Peet's Coffee & Tea
03.2019 - 11.2021
  • Having the responsibility of cleaning and closing the facility, maintain pastries and coffee beans
  • Barista Certified and Food Handlers Certified.

Summer Intern

Grand View Geranium Gardens
06.2017 - 08.2017
  • Acted as an Administrative Assistant by writing orders, collecting calls, and filing ongoing paperwork

Summer Intern

Metropolitan Stevedore Company
06.2016 - 08.2016
  • Directed visitor by maintaining employee and department directories, answering of Cisco telephone system and filing.

Education

Bachelor's Degree -

San Francisco State University
05.2022

High School Diploma -

Phineas Banning High School
06.2017

Skills

  • Office Administration
  • Filing Database & Records
  • Computer Skills, Word, Excel, Power Point, Outlook, Window Vista/XP
  • Barista/Coffee making
  • Great communication skills
  • Ability to work effectively in a team setting
  • Served in leadership positions in a variety of organizations and clubs
  • Team Bonding

Recent Accomplishments

  • Current Position: Volleyball Coaching with involvement of team exercising agendas, skills, and athletics mindsets
  • 11/18, 05/2022, Delta Kappa Sigma, A part of a Philanthropic group to raise the awareness on Mental Health with helping to provide information on the Philanthropic Institution known as Mental Health America. Priorities were being assigned as the VP of Sisterhood by networking with venues to have events for my organization and prioritizing the organizations connections while helping out the community of San Francisco.
  • 05/2022, 05/2022, Maya Restaurant, Volunteer on Thanksgiving Day to feed the homeless, giving to those who do not get to sit down and have a hot meal on such a holiday
  • 06/2016, 08/2016, Metropolitan Stevedore Company, Summer Intern. Directed visitor by maintaining employee and department directories, answering of Cisco telephone system and filing.
  • 06/2016, 08/2016, Grand View Geranium Gardens, Summer Intern. Acted as an Administrative Assistant by writing orders, collecting calls, and filing ongoing paperwork
  • 03/2019, 11/2021, Peet's Coffee & Tea, Barista. Having the responsibility of cleaning and closing the facility, maintain pastries and coffee beans. Barista Certified and Food Handlers Certified.
  • 11/2021, Present, Nike, Athlete. Offering customer service to those seeking the best product for their needs. Take part in the Shipping & Releasing Department by handling ordered product and keeping each stockroom organized when product is needed on the sales floor.

References

  • Human Resources| Metropolitan Stevedore Company, Brenda Castro, 310-816-6507
  • Red Bay Coffee, Anisha Manandhar (Manager)
  • Peet's Coffee & Tea, Marvin, 907-982-7909
  • Nike Inc, Jason Bender, (415) 392-3303

Certification

I am CPR certified with my current job involvement with adolescents in sports

Running and Writing

I have taken up the hobby of running lately as I like to stay active in my day to day life


With my appreciation of writing, I enjoy writing my own poetry on my free-time as my way to express how I feel in various words 

Timeline

Volleyball Coach

SFUSD
10.2023 - Current

Barista

Red Bay Coffee
09.2022 - Current

Athlete

Nike
11.2021 - 06.2023

Barista

Peet's Coffee & Tea
03.2019 - 11.2021

Summer Intern

Grand View Geranium Gardens
06.2017 - 08.2017

Summer Intern

Metropolitan Stevedore Company
06.2016 - 08.2016

Bachelor's Degree -

San Francisco State University

High School Diploma -

Phineas Banning High School
DESTINY ANDRADE