Destiny Andrus

• Trained new security personnel on operational procedures and emergency response techniques.
• Armed Bank patrol, Armed retail
• customers service

Armed school Patrol

customer service

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Restaurant security
• Excellent communication skills, both verbal and written.

• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
• Kept records of customer interactions, processed customer accounts and filed documents.
• Followed communication procedures, guidelines and policies.
• Hospital patient transport services for patients and visitors, patient verification, risk management, customer service
• Medical center

• Provided accurate, valid and complete information by using the proper methods/tools.
• Kept records of customer interactions, processed customer accounts and filed documents.
• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
• Patient transport for discharge center in admissions, Provide transport using medical equipment, Patient monitoring, visitor management, bed management, Inbound/Outbound calls, Data Entry
• Medical center

• Provided accurate, valid and complete information by using the proper methods/tools.
• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
• Kept records of customer interactions, processed customer accounts and filed documents.
• Followed communication procedures, guidelines and policies.
• Researched answers or solutions as needed.
• Guest services, visitor management, screener, supply and material management, customer service skills, Inbound/ Outbound calls, Data entry, patrolling effective to help assess all interactions and promote excellent customer relations on hospital grounds.
• Medical center

• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
• Kept records of customer interactions, processed customer accounts and filed documents.
• Provided accurate, valid and complete information by using the proper methods/tools.
• Followed communication procedures, guidelines and policies.
• Epic, visitor management systems, Customer service, Property patrol, Morgue transport, CPI certification, BLS, Dispatching, data entry
• Medical center

• Met personal/team sales targets and call handling quotas.
• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
• Provided accurate, valid and complete information by using the proper methods/tools.
• Kept records of customer interactions, processed customer accounts and filed documents.
• Followed communication procedures, guidelines and policies.
• Hospital valet supervisor, traffic management, execute traffic flow for medical center or hospital personnel and give guided directions or information to visitors
• Cash Handling, computer systems