Destiny Balbi
New York,NY
Summary
Dedicated bilingual student with excellent communication skills, a positive attitude, and a proven ability to connect with clients. Motivated to ensure customer satisfaction and contribute to company success. With a passion for building relationships and driving business growth,enthusiastic, articulate, and results-oriented.
Overview
2
2
years of professional experience
Work History
Operations Specialist
Tiffany & Co.
New York, NY
11.2024 - 12.2024
- Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
- Identified areas of improvement in current operations systems and implemented changes accordingly.
- Collaborated with other departments to develop solutions that addressed operational issues across the organization.
- Conducted regular reviews of operational procedures to ensure compliance with company standards.
Apple / Specialist
Apple
08.2023 - 03.2024
- Assist clients in choosing the appropriate Apple goods to suit their unique requirements and tastes.
- Offer details regarding the features, costs, and range of Apple products.
- Promote and sell Apple goods and services, including subscriptions to Apple Music, Icloud storage, and Apple Care.
- Kept up with the most recent developments in Apple software, features, and technologies to provide accurate information.
- Educate clients on how to utilize FaceTime, iMessage, iCloud, and other Apple products, services, and apps.
Nike / Athlete
Nike
11.2022 - 08.2023
- Sustain understanding of diverse store departments and able to operate cash registers for regular transactions, stock the floor, clean, and build visualizations as needed.
- Ability to connect clients with the proper product and boost sales, use customer service skills, fundamental sales methods, and product knowledge.
- Assist consumers and entry-level associates with product expertise.
- Seek out educational opportunities to gain advanced or specialized understanding of selling Nike products and culture and sales and service tactics.
Education
Associate of Arts - Political Science
Borough of Manhattan Community College
New York, NY06.2023
Skills
- Effective Group Participation
- Client Satisfaction Focus
- Proficient in Cross-Functional Communication
- Efficient Work Planning
- Quantitative Analysis Skills
- Workplace Situation Management
- Strong Interpersonal Skills
- Reliable Team Player
Languages
5,5
Education
New York, NY
Contact
New York, NY 10035
Timeline
Operations Specialist
Tiffany & Co.
11.2024 - 12.2024
Apple / Specialist
Apple
08.2023 - 03.2024
Nike / Athlete
Nike
11.2022 - 08.2023
Associate of Arts - Political Science
Borough of Manhattan Community College
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