Destiny Ball
Riverview
Summary
Compassionate and motivated new graduate nurse with a strong foundation in patient-centered care developed through nursing education and hands-on experience as a Treatment Advocate at American Addiction Centers. Experienced in working with patients experiencing substance use disorders and mental health conditions, utilizing therapeutic communication, active listening, and crisis de-escalation techniques to support patient safety and recovery. Skilled in observing behavioral and physical changes, accurately documenting patient information, and collaborating with interdisciplinary healthcare teams. Clinical training and professional experience have strengthened my ability to prioritize patient needs, maintain professional boundaries, and provide empathetic, culturally competent care. Eager to transition into a registered nurse role where I can apply my clinical knowledge, critical thinking skills, and passion for advocacy to promote positive patient outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Treatment Advocate
American Addiction Centers
08.2025 - Current
- Provide direct support and supervision to patients with substance use disorders and co-occurring mental health conditions.
- Monitor patient behavior, mood changes, and withdrawal symptoms, and report concerns to the interdisciplinary treatment team.
- Use therapeutic communication and active listening to build trust and support patient recovery.
- Assist patients with daily activities while promoting independence, safety, and dignity.
- De-escalate crisis situations using calm communication and conflict-resolution techniques.
- Maintain accurate documentation of patient observations, incidents, and progress in accordance with facility policies.
- Collaborate with nurses, counselors, and physicians to support individualized treatment and recovery plans.
- Educate patients on coping strategies, recovery resources, and healthy lifestyle choices.
- Observe and report changes in mental status, behavior, and physical condition to nursing staff.
- Ensure a safe and structured environment by following infection control and safety protocols.
- Support group activities and recovery programming to encourage patient engagement and peer support.
- Demonstrate strong empathy, cultural sensitivity, and professionalism when working with diverse patient populations.
Education
Associate of Science - Nursing
Hillsborough Community College
Tampa, FL05-2026
Skills
- Therapeutic communication
- Crisis intervention and de-escalation
- Patient observation and behavioral monitoring
- Mental health and substance use disorder support
- Interdisciplinary team collaboration
- Patient advocacy and emotional support
- Conflict resolution
- Accurate documentation and reporting
- Cultural competence and empathy in patient care
- Professional boundaries and ethical practice
- Time management and prioritization
- Active listening and rapport building
- Patient safety monitoring
- Stress management in high-acuity environments
- Support of recovery-focused care plans
Certification
Basic Life Support (BLS), Healthcare Provider — American Heart Association
Issued Jan 2026 | Expires Jan 2028
Timeline
Treatment Advocate
American Addiction Centers
08.2025 - Current
Associate of Science - Nursing
Hillsborough Community College