Destiny Blackburn
Memphis,TN
Summary
Dynamic and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent listening and comprehension skills. Trained. Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization. Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Agent
FedEx
Memphis, TN
07.2019 - 07.2024
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Maintained schedule of class assignments to meet deadlines.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Education
High School Diploma -
White Station High School
Memphis, TN05-2019
Skills
- Arrival/departure procedures
- Equipment Inspection
- Ground Support Services
- Team Leadership
- Ramp Checklist Completion
- Problem-Solving
- Heavy Lifting
- Safety Procedures
- FAA Regulations
- Load Planning Communication
- Inclement Weather Tolerance
- Cargo Equipment Operation
- Aircraft Safety Checks
- Aircraft Tug Operation
- Cargo Handling
- Loading and unloading
- Freight Handling
- New Agent Training
- Dependable and Responsible
- Safety Procedures Compliance
- Vehicle operation
- Load Planning
- Workload Management
- Item transport
Certification
- Scissor Lift Operator Training – Various Providers.
- Walkie Stacker Operator Training – Various Providers.
- Tennessee Driver's License
Timeline
Ramp Agent
FedEx
07.2019 - 07.2024
High School Diploma -
White Station High School
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