Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Bliss

Wetumpka,AL

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Soft Count Attendant

Wind Creek Casino
04.2024 - Current
  • Provide exceptional customer service to enhance guest experiences and satisfaction.
  • Train new attendants on operational procedures and customer service standards.
  • Handle cash transactions accurately while adhering to security protocols.
  • Pull out money from every machine and accurately count funds.
  • Bundle and accurately count money from every machine inside the casino.

Fulfillment Associate

Sam's Club
05.2022 - 04.2024
  • Collaborated with team members to streamline fulfillment processes.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Pulled orders quickly to maintain demanding productivity goals.

Cashier/Customer Service Cashier

Walmart
04.2021 - 05.2022
  • Resolved customer complaints promptly, demonstrating strong problem-solving skills and conflict resolution techniques.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Assisted in training new staff on operational procedures and customer service standards.

Education

High School Diploma -

Wetumpka High School
Wetumpka, AL

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Safety awareness
  • Time management skills
  • Cash handling
  • Multi-tasking strength
  • Exceptional customer service
  • Goal oriented
  • Point of sale operation

Timeline

Soft Count Attendant

Wind Creek Casino
04.2024 - Current

Fulfillment Associate

Sam's Club
05.2022 - 04.2024

Cashier/Customer Service Cashier

Walmart
04.2021 - 05.2022

High School Diploma -

Wetumpka High School

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Destiny Bliss