Destiny Camacho
Houston,Texas
Summary
Proven professional with extensive experience in customer service and sales, notably at Plucker Wing Bar. Excels in beverage preparation and clear, effective communication, enhancing guest engagement and satisfaction. Demonstrated ability to increase walk-in business through exceptional service and product knowledge. Skilled in basic accounting and health codes compliance, contributing to operational excellence and team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/Server
Plucker Wing Bar
05.2023 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Beauty Advisor
Sephora
02.2022 - 10.2022
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Maintained counter and display areas for cleanliness and organization.
- Processed payments, entering sales in register for prompt customer service.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Vans Off The Wall
02.2022 - 10.2022
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Bath & Body Works
10.2020 - 01.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Communication with customers professionally and proactively to provide product information and advice.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
Education
Public Relations
University of Houston
Houston, TX05.2025
Skills
- Beverage Preparation
- Clear and effective communication
- Guest Engagement
- Daily specials memorization
- Basic accounting
- Health codes compliance
Certification
Food Handler Certification
Texas Alcoholic Beverage Commission
Timeline
Bartender/Server
Plucker Wing Bar
05.2023 - Current
Beauty Advisor
Sephora
02.2022 - 10.2022
Sales Associate
Vans Off The Wall
02.2022 - 10.2022
Sales Associate
Bath & Body Works
10.2020 - 01.2022
Public Relations
University of Houston
Food Handler Certification
Texas Alcoholic Beverage Commission
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