Destiny Childress
Low T Center
Chattanooga,TN
1
Certification
7
years of professional experience
Qualified worker with strong background in medical office administration and patient care coordination. Successfully managed patient schedules, facilitated smooth office operations, and provided excellent patient service. Demonstrated effective communication and problem-solving skills in fast-paced environment.
Work History
Medical Assistant/Receptionist
3 Years 1 Month- Assisted healthcare providers with patient intake, including medical history documentation and vital sign recording.
- Administered vaccinations and medications according to healthcare providers' instructions, adhering to safety protocols.
- Educated patients on treatment plans and preventive care, enhancing patient understanding and compliance.
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Implemented electronic health record (EHR) updates, ensuring accuracy and compliance with regulations.
Medical Charting
8 Months- Maintained accurate medical records, ensuring thorough documentation of diagnoses, treatment plans, and progress notes for each patient.
- Updated patient charts regularly to provide complete and accessible medical records for ongoing patient care.
- Enhanced patient care by supporting nursing staff and medical professionals with accurate and timely information.
Machine Operator
9 Months- Monitored production processes to identify and resolve equipment malfunctions promptly.
- Trained new operators on machine functions, safety protocols, and operational best practices.
- Conducted quality checks on products to maintain high standards of accuracy and consistency.
- Collaborated with team members to streamline workflows and enhance overall production efficiency.
Cashier Trainer
1 Year 10 Months- Developed training materials to enhance cashier onboarding process and improve retention.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored cashier performance, providing feedback to boost efficiency and accuracy.
- Implemented best practices for register operations, reducing transaction times significantly.
Head Start Teacher's Assistant
1 Year 6 Months- Mentored struggling students through one-on-one tutoring sessions, resulting in improved academic performance and increased confidence.
- Developed and maintained strong relationships with students, fostering emotional and social growth.
- Supported classroom management by maintaining a positive and engaging environment.
- Collaborated with teachers to enhance curriculum delivery and ensure educational standards.
- Trained new assistants on classroom procedures and effective instructional strategies.
Education
High School Diploma
Medical Assistant
Skills
Patient intake
Appointment scheduling
Patient training
Patient advocacy
Insurance processing
EMR management
Collections management
Office procedures
Receptionist skills
Document management
Microsoft Office Suite
Healthcare knowledge
Certification
- MAA - Medical Administrative Assistant
Timeline
Medical Assistant/Receptionist
Low T Center
07.2023 - CurrentRead More
Medical Charting
Medical Personnel Services
09.2022 - 05.2023Read More
Machine Operator
Muller Co
12.2021 - 09.2022Read More
Cashier Trainer
Bath and Body Work
10.2020 - 08.2022Read More
Head Start Teacher's Assistant
ProReBona
11.2019 - 05.2021Read More
Tyner Academy
High School Diploma
Read More
Academy of Allied Health Careers
Medical Assistant
Read More