Personable Medical Assistant bringing 8 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Hi, I’m
Destiny Collier
administration
Cumberland Furnace,TN
Summary
Overview
8
years of professional experience
2
years of post-secondary education
Work History
St. Thomas West HospitalNashville , Tennessee
Medical Assistant
08.2021 - Current
Job overview
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Incorporated outside records into charts and EHR.
Nephrology Associates Nashville, TN
Medical Assistant/PAD Nurse
06.2019 - 08.2022
Job overview
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Cleaned and maintained medical equipment following procedures and standards.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Documented notes during patient visits.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized charts, documents and supplies to maintain team productivity.
Tri-Star Horizon hospital Dickson, TN
Medical Assistant
01.2017 - 10.2019
Job overview
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Documented notes during patient visits.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Labeled and completed lab requisitions using ICD and CPT coding.
Education
Nashville State Community CollegeNashville, TN
from Nursing
2023
University Overview
Creek Wood High SchoolCharlotte, TN
High School Diploma
05.2013
University Overview
- Magna cum laude graduate
- Cum laude graduate
Herzing UniversityDearborn, MI
Associate of Science from Health Care Administration
08.2023 - Current
University Overview
Skills
- Patient Feeding
- Wound Care and Irrigation
- Proper Sterilization Techniques
- Inventory and Supply Management
- Patient Toileting
- Advanced Anatomy Knowledge
- HIPAA Compliance
- Grooming and Bathing Assistance
- Medical Billing
- Catheter Change and Preparation
- Able to Lift [Number] Pounds
- Charting Expertise
- Documentation Procedures Expert
- Venipuncture and Phlebotomy
- Critical Thinking
- Medication Administration
- Wound Care
- Time Management
- Supply Management
- Cleaning and Sanitizing
- Clinical and Operational Judgement
- Patient Relations
- Procedure Assistance
- Cleaning and Organizing
- Clear Communication
- Diagnostic Testing
- Problem Anticipation and Resolution
Timeline
Herzing University
Associate of Science from Health Care Administration
08.2023 - Current
Medical Assistant
St. Thomas West Hospital
08.2021 - Current
Medical Assistant/PAD Nurse
Nephrology Associates
06.2019 - 08.2022
Medical Assistant
Tri-Star Horizon hospital
01.2017 - 10.2019
Nashville State Community College
from Nursing
Creek Wood High School
High School Diploma
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