Destiny Cornelius
Boynton Beach,FL
Summary
People-oriented and dependable professional, bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Travel Agent
Trade Show Travel
03.2023 - 03.2024
- Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings.
- Improved overall revenue by upselling additional services such as excursions, insurance, and upgraded accommodations when appropriate.
- Leveraged social media channels to showcase client testimonials and share exciting travel opportunities, attracting new clientele and fostering a sense of community among existing customers.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Retail Sales Associate
Lululemon
12.2021 - 01.2023
- Trained new team members on proper merchandising techniques, contributing to overall team success.
- Implemented creative visual merchandising concepts that captured customer attention and boosted sales performance.
- Managed inventory levels, ensuring optimal stock availability for customers at all times.
- Prevented loss of inventory by conducting thorough checks for theft or damaged goods on a regular basis.
- Contributed to successful marketing campaigns by collaborating with the visual merchandising team on creating eye-catching window displays that drove foot traffic into the store.
Bakery Production Worker
Publix Bakery
11.2019 - 11.2020
- Performed routine maintenance on bakery equipment to ensure optimal functionality throughout production shifts.
- Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Contributed to increased customer satisfaction by promptly addressing concerns and providing exceptional service.
Cashier/Sampler
Publix
04.2018 - 11.2019
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
Education
No Degree - Business Administration And Management
Florida University
Gainesville, United States05.2022
High School Diploma -
Boca Raton Community High School
Boca Raton, FL05.2018
Skills
- Itineraries
- Travel Arrangements
- Client amenities
- Special needs travelers
Timeline
Travel Agent
Trade Show Travel
03.2023 - 03.2024
Retail Sales Associate
Lululemon
12.2021 - 01.2023
Bakery Production Worker
Publix Bakery
11.2019 - 11.2020
Cashier/Sampler
Publix
04.2018 - 11.2019
No Degree - Business Administration And Management
Florida University
High School Diploma -
Boca Raton Community High School
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