Proactive employee with demonstrated leadership abilities, planning expertise, and problem solving skills. Friendly and effective communicator. Dedicated to ensuring a positive work environment and customer experience.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Uni-roar
03.2023 - 10.2023
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Monitored customers for signs of security concerns and escalated issues to management.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assistant Manager
Onyx Cave
06.2022 - 03.2023
Closed and opened shop, counted the money in the register to assure sales were accurate and no mistakes were made.
Schedule planning
Offered hands-on assistance to customers, assessing needs and ensuring they were satisfied with their experience.
Completed regular inventory counts to verify stock levels, ensuring counts were correct and determining what was needed in the future.
Monitored security and ensured incidents were handled appropriately.
Restocked items that had been sold.
Informed customers about different items being sold in store that matched what they were searching for.
Sales Associate
Kohls Department Store
09.2020 - 01.2021
Organized racks and shelves to maintain store visual appeal.
Provided positive first impressions to welcome customers as they enter the store.
Increased sales by providing information on credit cards and other deals offered by the store.
Completed orders and organized product deliveries to meet customer timetables.
Loaded and unloaded merchandise using ladder and pallet jack.