Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Destiny Davis

Miami,Florida

Summary

As an Organizational Leadership major at Valdosta State University, I am confident in my ability to excel in any position and make a positive impact within the field. With a solid background in customer service and leadership abilities, I am committed to achieving success in various environments. I possess the qualities of a collaborative leader who is committed to building relationships, promoting teamwork, and optimizing processes for organizational efficiency. My passion for developing partnerships and growing businesses drives me to constantly strive for excellence in all that I do. I can contribute to a thriving community of like-minded individuals dedicated to making a difference in the world of business. Hardworking and passionate job seeker with strong organizational skills.

Overview

5
years of professional experience

Work History

Conduent

Customer Experience Associate/Trainer Assistant
09.2021 - 05.2023

Job overview

  • Taking inbound calls, actively listening to understand customer needs
  • Answering questions in a meaningful and understanding manner
  • Managing a steady volume of incoming calls from customers while navigating through multiple systems
  • Creating positive experiences for customers and members
  • Handling and reviewing claims on member's account.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Victoria’s Secret

Sales Associate
08.2018 - 05.2020

Job overview

  • Drives store sales and growth by personally selling to customers
  • Proactively engages with customers, reads cues and responds effectively
  • Setting personal goals and tracking individual and team performance to the goals
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Understanding and demonstrating Company values
  • Exhibits an authentic desire to exceed the customer’s expectations.

Education

Valdosta State University
Valdosta, GA

BACHELORs of science Degree in organizational leadership
05.2023

University Overview

Dr. Michael M. Krop Senior High School
Miami, Fl. 33179

High School Diploma
06.2018

University Overview

Skills

  • Organized
  • Time Management
  • Adaptability & Flexibility
  • People Oriented
  • Accuracy & Attention to detail
  • Reliable
  • Computer Skills
  • Customer Service
  • Problem Resolution
  • Teamwork and Collaboration
  • Microsoft Office
  • Calm Under Pressure
  • Customer Relationship Management (CRM)

Timeline

Customer Experience Associate/Trainer Assistant
Conduent
09.2021 - 05.2023
Sales Associate
Victoria’s Secret
08.2018 - 05.2020
Valdosta State University
BACHELORs of science Degree in organizational leadership
Dr. Michael M. Krop Senior High School
High School Diploma
Destiny Davis