Destiny Davis
Detroit,MI
Summary
Dedicated Security Officer with extensive experience at UWM Security, excelling in incident reporting and CCTV surveillance. Proven ability to enhance safety through effective access control and conflict de-escalation. Recognized for delivering superior customer service while maintaining a secure environment, ensuring a positive experience for all visitors and staff.
Overview
12
12
years of professional experience
Work History
Security Officer
Uwm
Pontiac, MI
07.2024 - Current
- Issue employee and visitor identification badges.
- Monitor CCTV cameras and surveillance systems to ensure the safety and security of the facility.
- Perform roving patrols throughout the building to identify and address safety concerns.
- Control access to secure areas and verify visitor credentials.
- Maintain visitor logs and security records.
- Respond to incidents and provide assistance to employees and guests.
- Communicate effectively with staff and management regarding security concerns.
Security Officer
Allied Universal Security
Detroit, MI
01.2021 - 09.2024
- Conducted interior and exterior patrols to maintain a safe environment.
- Monitored surveillance equipment and reported suspicious activity.
- Enforced company policies and security procedures.
- Responded promptly to alarms and emergency situations.
- Completed daily activity reports and incident documentation.
- Assisted employees, visitors, and contractors with professionalism and excellent customer service
Retail Cashier
Comerica Park
Detroit, MI
04.2014 - 10.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer by reconciling daily sales and returns.
- Assisted customers with inquiries, providing exceptional service and product information.
- Trained new team members on cashier procedures and customer service best practices.
- Contributed to a positive team environment through effective communication and support initiatives.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
High School Diploma -
East English Village
Detroit, MI06.2015
Skills
- Report writing
- Incident reporting
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Physical fitness
- Emergency response
- Access control
- Conflict de-escalation
- Metal detector operation
Timeline
Security Officer
Uwm
07.2024 - Current
Security Officer
Allied Universal Security
01.2021 - 09.2024
Retail Cashier
Comerica Park
04.2014 - 10.2018
High School Diploma -
East English Village