Destiny DeBose
Tyler,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Master Hairstylist
Destiny Beauty Salon
01.2012 - Current
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Offered input into research, development and implementation of new services to advance professional product lines.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Boosted salon revenue by offering innovative styling services and promoting retail product sales.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Developed creative techniques to provide clients with latest hairstyles.
- Styled hair, makeup and nails for customers for special events and occasions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
Certified Nursing Assistant
Charter Healthcare
10.2021 - 12.2023
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered high-quality care to hospice patients in hospital facility.
- Transported patients between rooms and appointments or testing locations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Upheld infection control and prevention policies across different patient-facing areas.
Customer Service Representative
AT&T
09.2009 - 01.2012
- Sought ways to improve processes and services provided.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Nursing
The University of Texas At Arlington
Arlington, TXCosmetologist - Cosmetology
Ogle School Hair Skin Nails
Arlington, TXSkills
- Social Skill
- Customer Consultation
- Appointment Scheduling
- Adaptable to Changing Client Needs
- Business Management
- Data Entry
- Decision-Making
- Relationship building and management
- Persuasion and Personal Influence
Timeline
Certified Nursing Assistant
Charter Healthcare
10.2021 - 12.2023
Master Hairstylist
Destiny Beauty Salon
01.2012 - Current
Customer Service Representative
AT&T
09.2009 - 01.2012
Nursing
The University of Texas At Arlington
Cosmetologist - Cosmetology
Ogle School Hair Skin Nails