Destiny Diaz
Las Vegas
Summary
Dynamic professional with expertise in cash management and restaurant customer service, honed at Legacy Southern Homes. Cultivated strong customer relationships and ensured order accuracy, earning numerous recommendations. Proficient in financial record organization and efficient returns processing, driving operational excellence. Recognized for clear communication and problem-solving skills, enhancing customer satisfaction and business success.
Overview
5
5
years of professional experience
Work History
Food Server
Legacy Southern Homes
10.2025 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Accounting
Team Chevrolet Inc.
10.2025 - 02.2026
- Examined and audited accounting systems in relation to business controls.
- Conducted accounting operations through preparation of expense reports, purchase orders, and invoices.
- Maintained understanding of accounting system and utilized functions.
- Handled various accounting transactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Cashier
Team Chevrolet Inc.
08.2023 - 01.2026
- Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
- Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check, or authorized charge account.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
Customer Service Representative
The Home Depot Inc
06.2021 - 08.2023
- Delivered prompt service to prioritize customer needs.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Created and maintained detailed database to develop promotional sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Trained staff on operating procedures and company services.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
Education
High School Diploma -
Somerset Sky Pointe Academy
Las Vegas, NVSkills
- Cash management
- Restaurant customer service
- Financial record organization
- Accurate data entry
- Efficient returns processing
- Sales processing
- Point of sale system oversight
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Languages
Spanish
Native or Bilingual
Timeline
Food Server
Legacy Southern Homes
10.2025 - Current
Accounting
Team Chevrolet Inc.
10.2025 - 02.2026
Cashier
Team Chevrolet Inc.
08.2023 - 01.2026
Customer Service Representative
The Home Depot Inc
06.2021 - 08.2023
High School Diploma -
Somerset Sky Pointe Academy