Destiny Dominguez
Burleson,TX
Summary
Proven Certified Optometric Technician with a track record of enhancing patient experience at America's Best Contacts And Eyeglasses through meticulous pre-testing and effective teamwork. Skilled in HIPAA compliance and patient care coordination, I streamlined procedures, boosting efficiency by over 30%. Expert in fundus photography and medical record management, I'm committed to high-quality, efficient patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Optometric Technician
Americas Best Contacts And Eyeclasses
01.2021 - Current
- Enhanced patient experience by providing thorough pre-testing and efficient communication with optometrists.
- Streamlined office procedures for increased efficiency and improved patient flow.
- Assisted in training incoming technicians on practice protocols and procedures, promoting consistent high-quality patient care.
- Adhered to strict safety protocols, maintaining a clean and sanitary work environment for both patients and staff.
- Utilized electronic medical record systems for timely documentation of patient encounters, enhancing overall accuracy of information.
- Performed diagnostic testing accurately, contributing to early detection of ocular conditions such as glaucoma or macular degeneration.
General Associate
Wal-Mart Supercenter
11.2013 - 01.2021
- Contributed ideas during staff meetings for improvements in processes or store layout.
- Boosted overall store efficiency by assisting with merchandising tasks such as restocking shelves and organizing displays.
- Streamlined inventory management through regular monitoring and efficient organization.
- Supported store operations by accurately processing transactions and handling cash responsibly.
- Enhanced customer satisfaction by providing excellent service and addressing concerns promptly.
- Strengthened customer loyalty through attentive service and personalized recommendations.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX08-2015
Skills
- HIPAA Compliance
- Appointment Scheduling
- Insurance Verification
- Instrument Sterilization
- Fundus Photography
- Medical Record Management
- Patient Recordkeeping
- Paperwork management
- EHR updating
- Patient Care Coordination
- Teamwork and Collaboration
Certification
- COT - Certified Optometric Technician I & II
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Optometric Technician
Americas Best Contacts And Eyeclasses
01.2021 - Current
General Associate
Wal-Mart Supercenter
11.2013 - 01.2021
High School Diploma -
Arlington Heights High School
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