Overview
Work History
Timeline
BusinessDevelopmentManager
Destiny Doyle

Destiny Doyle

Graham,WA

Overview

6
6
years of professional experience

Work History

Program Manager

Right at School
Puyallup, WA
06.2024 - Current
  • Have to make sure snacks are order for the kids
  • Follow a agenda book doing the curriculum of the day
  • Had to be able to watch over 40 kids
  • Be able to keep them busy and engage in the activities
  • Had to sign them in and out of program
  • Have to do all the paperwork for the kids files.
  • Ensured compliance with company policies and procedures while managing program space.
  • Analyzed program performance and identified areas for improvement.
  • Monitored progress against goals, adjusting plans as necessary in order to meet changing requirements.
  • Improved customer engagement through relationship management and timely communications
  • Trained the new hire

Personal Shopper

Walmart
Puyallup, WA
07.2021 - Current
  • Having to work with a team
  • Being able to manage people to take out orders to the customers cars
  • Being able to answer the phones and speak to the customers and help them with any issue they have.
  • Demonstrated strong organizational skills by managing multiple client orders simultaneously.
  • Received work assignments from order system to fill orders.
  • Maintained positive working relationships with customers, team members, and leadership.
  • Performed regular quality control checks of merchandise before delivery.
  • Utilized selection process for products within store and bagged products following bagging standards.
  • Resolved customer complaints quickly by contacting leadership.
  • Displayed excellent problem solving abilities when resolving customer complaints.
  • Assisted with collection, loading, and acceptance of payment for pick-up and delivery orders.

Program Manager

Right at School
Orting, WA
01.2022 - 06.2024
  • Have to make sure snacks are order for the kids
  • Have to make a curriculum for the activities we will be doing for the theme of the month
  • Had to be able to watch over 20 kids
  • Be able to keep them busy and engage in the activities
  • Had to sign them in and out of program
  • Have to do all the paperwork for the kids files.
  • Ensured compliance with company policies and procedures while managing programs.
  • Analyzed program performance and identified areas for improvement.
  • Monitored progress against goals, adjusting plans as necessary in order to meet changing requirements.
  • Improved customer engagement through relationship management and timely communications.

Crew Member

McDonald's
Tacoma, WA
10.2019 - 06.2021
  • Assisted over 50 customers daily with taking their orders and making the food
  • Managed up to $700 in transactions and returns at the cash register
  • Organized and stocking food and cleaning.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Cross-trained in multiple positions within the store as needed.
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
  • Handled customer complaints in a professional and courteous manner.
  • Placed orders into POS systems and handled cash and credit transactions.
  • Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
  • Completed all store opening and closing procedures.
  • Restocked shelves with merchandise throughout shift.
  • Followed health department regulations for handling food products properly.
  • Memorized food and drink recipes to prepare orders with speed and accuracy.

Timeline

Program Manager

Right at School
06.2024 - Current

Program Manager

Right at School
01.2022 - 06.2024

Personal Shopper

Walmart
07.2021 - Current

Crew Member

McDonald's
10.2019 - 06.2021
Destiny Doyle