Destiny Doyle
Graham,WA
Overview
6
6
years of professional experience
Work History
Program Manager
Right at School
Puyallup, WA
06.2024 - Current
- Have to make sure snacks are order for the kids
- Follow a agenda book doing the curriculum of the day
- Had to be able to watch over 40 kids
- Be able to keep them busy and engage in the activities
- Had to sign them in and out of program
- Have to do all the paperwork for the kids files.
- Ensured compliance with company policies and procedures while managing program space.
- Analyzed program performance and identified areas for improvement.
- Monitored progress against goals, adjusting plans as necessary in order to meet changing requirements.
- Improved customer engagement through relationship management and timely communications
- Trained the new hire
Personal Shopper
Walmart
Puyallup, WA
07.2021 - Current
- Having to work with a team
- Being able to manage people to take out orders to the customers cars
- Being able to answer the phones and speak to the customers and help them with any issue they have.
- Demonstrated strong organizational skills by managing multiple client orders simultaneously.
- Received work assignments from order system to fill orders.
- Maintained positive working relationships with customers, team members, and leadership.
- Performed regular quality control checks of merchandise before delivery.
- Utilized selection process for products within store and bagged products following bagging standards.
- Resolved customer complaints quickly by contacting leadership.
- Displayed excellent problem solving abilities when resolving customer complaints.
- Assisted with collection, loading, and acceptance of payment for pick-up and delivery orders.
Program Manager
Right at School
Orting, WA
01.2022 - 06.2024
- Have to make sure snacks are order for the kids
- Have to make a curriculum for the activities we will be doing for the theme of the month
- Had to be able to watch over 20 kids
- Be able to keep them busy and engage in the activities
- Had to sign them in and out of program
- Have to do all the paperwork for the kids files.
- Ensured compliance with company policies and procedures while managing programs.
- Analyzed program performance and identified areas for improvement.
- Monitored progress against goals, adjusting plans as necessary in order to meet changing requirements.
- Improved customer engagement through relationship management and timely communications.
Crew Member
McDonald's
Tacoma, WA
10.2019 - 06.2021
- Assisted over 50 customers daily with taking their orders and making the food
- Managed up to $700 in transactions and returns at the cash register
- Organized and stocking food and cleaning.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Cross-trained in multiple positions within the store as needed.
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
- Handled customer complaints in a professional and courteous manner.
- Placed orders into POS systems and handled cash and credit transactions.
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
- Completed all store opening and closing procedures.
- Restocked shelves with merchandise throughout shift.
- Followed health department regulations for handling food products properly.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
Timeline
Program Manager
Right at School
06.2024 - Current
Program Manager
Right at School
01.2022 - 06.2024
Personal Shopper
Walmart
07.2021 - Current
Crew Member
McDonald's
10.2019 - 06.2021