Destiny Emily Leal
PolarisRx
Oakland Park
2
Languages
9
years of professional experience
Results-driven Human Resources Recruiting Coordinator with a strong background in sourcing and marketing talent across multiple locations. Managed recruitment processes for 10+ sites in the pharmaceutical sector, ensuring alignment with organizational goals. Facilitated effective communication between candidates and hiring managers to enhance recruitment efficiency. Committed to leveraging innovative strategies and interpersonal skills to drive recruitment success.
Work History
Human Resources Recruiting Coordinator
2 Years 5 Months- Coordinated interview schedules across recruiters, hiring managers, and candidates, maintaining timely communication throughout recruiting cycles.
- Managed applicant tracking system records, ensuring accurate candidate data, requisition updates, and status tracking.
- Prepared offer letters, onboarding packets, and pre-employment documentation with strong attention to compliance requirements.
- Screened incoming applications and routed qualified candidates to hiring teams for review.
- Collaborated with management teams to align HR strategies with overall business objectives.
- Implemented new training methods to improve new crew members' onboarding process.
- Developed talent pipelines through networking, job boards, referrals, and proactive candidate outreach.
- Streamlined HR procedures by improving filing systems, templates, and administrative workflows.
Vet Assistant/ CSR
2 Years 1 Month- Administered medications, vaccines, and preventative care under veterinarian direction while maintaining protocol compliance.
- Restraint-assisted dogs and cats during exams, diagnostics, and procedures using low-stress handling techniques.
- Recorded patient histories, vitals, and treatment notes accurately in practice management software.
- Coordinated exam room preparation, surgical setup, and post-visit cleanup to support efficient patient flow.
- Assisted with documenting clinic activities and updated medical records.
- Coordinated daily schedules to align staffing, appointments, and workflow priorities.
Retention Specialist
1 Year 10 Months- Negotiated customer resolutions that balanced business interests and customer satisfaction.
- Performed customer negotiations to reach a fair conclusion for both business and customer.
- Gathered information about identified problems and developed responses to address concerns.
- Compiled all calls and interactions into a computer data system.
- Negotiated account solutions using billing review, plan adjustments, and loyalty programs.
- Resolved cancellation requests by tailoring retention offers and addressing service concerns.
Sales Associate
1 Year 7 Months- Arranged merchandise with signage and displays to enhance customer engagement and reduce overstock.
- Sold products by highlighting unique features and guiding customers on proper application.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming calls to inform customers about store offerings and services.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
BDC Manager
2 Years 4 Months- Mastered BDC CRM software features to enhance communication tracking and input.
- Gained in-depth knowledge of product information for dealership inventory to effectively mentor customer service team.
- Hired and trained staff, managed department teams, and delegated assignments based on individual skill sets.
- Developed proficiency with features of BDC CRM software to input and track communications.
- Maintained professional network of potential clients and business opportunities.
Education
Associate of Science - Physical Therapy Assistance
High School Diploma
Skills
Applicant tracking system
Proactive Sourcing
Onboarding
Process improvement
Team Management
Customer service
Verbal/written communication
Team player mentality
Employer Branding
Friendly
positive attitude
Languages
English
Spanish
Timeline
Human Resources Recruiting Coordinator
PolarisRx
06.2024 - CurrentRead More
Vet Assistant/ CSR
Banfield Animal Hospital
10.2023 - 11.2025Read More
Retention Specialist
DIRECTV
02.2022 - 12.2023Read More
Sales Associate
AT&T Wireless
12.2019 - 07.2021Read More
BDC Manager
INFINITI OF COCONUT CREEK
08.2017 - 12.2019Read More
MONARCH HIGH SCHOOL
High School Diploma
Read More
Broward College
Associate of Science from Physical Therapy Assistance
Read More
Education and Training
Efficient in
- Salesforce
- Framework
- Sage
- Paycom
- Indeed for employers
- excel
- teams