Destiny Fleming
Huntsville,AL
Summary
Dynamic and detail-oriented Senior Pharmacy Technician with extensive experience at Huntsville Hospital Main. Proven expertise in FDA compliance and insurance reconciliation, ensuring accurate medication dispensing and streamlined operations. Recognized for exceptional team collaboration and commitment to quality assurance, enhancing patient care and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Remote Pharmacy Technician
Henrico Parham Doctor's Hospital
11.2025 - Current
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Set up and modified patient profiles to include current medications and insurance details.
Senior Pharmacy Technician
Sparkman Pharmacy
01.2025 - Current
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Reviewed and verified customer information and insurance provider information.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Resolved third-party billing, computer system and customer service issues.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Senior Pharmacy Technician
Huntsville Hospital Main
08.2022 - 01.2025
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted in preparation, distribution and storage of pharmaceuticals.
Education
No Degree - Pharmacy
Huntsville Pharmacy Tech Program
Huntsville, AL08-2022
High School Diploma -
Clements High School
Athens, AL05-2022
Skills
- FDA compliance
- Drug safety
- Intravenous admixture preparation
- Insurance reconciliation
- Billing support
- Verifying orders
- Record preparation
- Workflow optimization
- Quality assurance and control
- Order verification
- Team collaboration
- Advanced math skills
Accomplishments
- Reduced prescribing errors 72% by reaching out to prescribers to verify medication orders.
- Facilitated the implementation of a new drug inventory system.
- Processed and filled over 250+ prescriptions per day.
- Supervised team of 12 staff members.
- Increased customer retention 34% by delivering top-notch customer service from prescription drop-off to pick-up.
Certification
- CPhT - Certified Pharmacy Technician
- CMT - Certified Medication Technician
Timeline
Remote Pharmacy Technician
Henrico Parham Doctor's Hospital
11.2025 - Current
Senior Pharmacy Technician
Sparkman Pharmacy
01.2025 - Current
Senior Pharmacy Technician
Huntsville Hospital Main
08.2022 - 01.2025
No Degree - Pharmacy
Huntsville Pharmacy Tech Program
High School Diploma -
Clements High School