Destiny F Perez
El Paso,Tx
Summary
Achieved high customer satisfaction by effectively managing interactions in stressful scenarios. Enhanced adaptability through keen social awareness, leading to improved customer experiences. Contributed to a positive work environment by engaging with diverse clientele.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Pizza Hut
West Side Location
09.2023 - 01.2024
- Navigated designated routes efficiently to ensure timely deliveries.
- Loaded and unloaded packages carefully to prevent damage during transit.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Waitress
SaltGrass SteakHouse
01.2023 - 04.2023
- Assisted customers with menu selections and order placements. Supported team members in maintaining cleanliness and organization of dining area. Provided prompt service to enhance customer satisfaction.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Assisted customers in identifying additional products to enhance their purchases. Supported sales team in promoting complementary items to increase overall sales. Facilitated customer engagement to encourage repeat business.
Crew Member
McDonald's
02.2022 - 01.2023
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Executed food preparation tasks to ensure timely service delivery.
- Implemented curbside service operations to enhance customer convenience.
- Processed customer orders efficiently and accurately.
- Executed order processing and fulfillment operations.
- Assisted in maintaining cleanliness and organization of workspaces. Supported team members in achieving a tidy environment. Contributed to overall operational efficiency through regular cleaning tasks.
Education
High School Diploma -
Andress High School
El Paso, TX06.2022
Skills
- Adapted quickly to new concepts and processes to enhance team performance
- Developed communication frameworks to facilitate seamless information exchange
- Employed adaptable strategies to effectively respond to changing circumstances
- Facilitated organization of resources to support project execution
- Exhibited strong dedication and resolve to overcome challenges and drive success
- Implemented effective time management strategies to streamline workflow and meet deadlines
- Fostered positive working relationships to enhance team productivity and cohesion
- Exhibited strong resilience to maintain performance and morale during high-pressure situations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Pizza Hut
09.2023 - 01.2024
Waitress
SaltGrass SteakHouse
01.2023 - 04.2023
Crew Member
McDonald's
02.2022 - 01.2023
High School Diploma -
Andress High School