Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Certification
Websites
References
Timeline
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Destiny Gallegos

Destiny Gallegos

Chicago,IL

Summary

Highly adaptable and detail-oriented professional with strong technical skills and a proven ability to learn quickly. Proficient in Microsoft Word, including document merging, and comfortable navigating digital systems. Eager to apply my organizational abilities to case management and court filing processes while rapidly gaining expertise in legal support. Currently pursuing a bachelor's degree with long-term aspirations to attend law school and specialize in financial or real estate law.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Leader Manager

Chipotle
Champaign, IL
09.2022 - 10.2024
  • Prepared and served high-quality menu items while adhering to food safety standards and company recipes.
  • Maintained a clean and organized work environment, including food prep areas, dining spaces, and kitchen equipment.
  • Restocked ingredients and supplies promptly to support smooth operations throughout shifts.
  • Delegated work assignments and prioritized tasks.
  • Utilized project management software to track team tasks, deadlines, and accomplishments.

Resident Advisor/Front Desk Clerk

Bromley Hall
Champaign, IL
08.2022 - 07.2024
  • Organized programs relating to diversity, mental health, voting rights, academic success, campus resources, community engagement, and professional development for over 2,000 undergraduate students.
  • Educated new staff on emergency procedures, confrontation methods, and crisis intervention techniques.
  • Succeeded in conducting tours, generating social media content, and providing customer service.
  • Scheduled and confirmed appointments for clients and staff.

Server/Cashier

Buffalo Wild Wings
Skokie, IL
08.2019 - 05.2023
  • Handled cash and card transactions accurately, balancing registers, and processing payments with minimal discrepancies.
  • Upsold menu items and promotions, contributing to increased sales and revenue.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Informed customers of daily specials and signature menu items.

Sales Representative

T-Mobile
Chicago, IL
09.2018 - 06.2019
  • Provided personalized customer service by assessing needs and recommending mobile plans, devices, and accessories to meet individual preferences.
  • Maintained a thorough understanding of T-Mobile's products, services, and competitor offerings to provide competitive insights.
  • Contributed to a collaborative team environment, assisting colleagues, and supporting store-wide goals.
  • Organized client visits, presentations, product demonstrations and trade shows.

Education

Bachelor of Science - Latino/a Studies (pre-law), English

University of Illinois At Urbana-Champaign
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05.2026

Skills

  • Adaptability
  • Team collaboration
  • Proficient communicator
  • Technical proficiency
  • Conflict resolution
  • Interpersonal skills
  • Meeting facilitation
  • Customer focus

Affiliations

Mental Health Association of NYC -Crisis Text Line May 2021 – October 2023

Crisis Counselor and Inaugural Campus Advocate

  • Trained rigorously on a platform to learn about the causes, consequences, resources and appropriate responses to a crisis or potential crisis.
  • Volunteered over 200 hours as a telephone counselor by assisting individuals with psychological first aid.
  • Provided crisis intervention and brief supportive counseling to people experiencing an emotional crisis including but not limited to suicide, self-harm, sexual/ physical/ emotional abuse, and bereavement.

Call Blackline March 2024 - May 2024

Crisis Listener

  • Engaged in training that incorporates intersection of oppression with crisis counseling.
  • Collected information and data of negative police and vigilante contact in the United States.
  • Served 100 hours as a counselor, witness listener and referral source for Black, Brown, and Indigenous peoples in particular, throughout the nation.

The Courage Program June 2024 - September 2024

Women Resource Advisor

  • Provided compassionate support and guidance to women facing crisis pregnancies, connecting them with essential resources such as housing, healthcare, and financial assistance.
  • Educated clients on parenting skills, prenatal care, and emotional well-being through one-on-one consultations and group discussions.
  • Facilitated workshops on topics such as self-sufficiency, career development, and personal empowerment
  • Maintained confidential client records and tracked resource referrals to ensure continued support and follow-up.

The Friendship Center December 2024 - January 2025

Personal Grocer Shopper

  • Assisted clients, including elderly and low-income individuals, by selecting and purchasing groceries based on dietary needs, preferences, and budget constraints.
  • Managed inventory and ensured the efficient distribution of fresh produce, pantry staples, and essential household goods.
  • Coordinated grocery pickups and deliveries to provide reliable food access for underserved communities.
  • Maintained accurate records of orders, payments, and client preferences to streamline future shopping experiences.

SORF ( Student Organization Resource Fee) September 2023 - May 2024

Member

  • Reviewed and allocated funding requests from Registered Student Organizations (RSOs) to support events, programs, and operational needs.
  • Assessed budget proposals to ensure compliance with university policies and equitable distribution of student fee funds.
  • Collaborated with fellow board members to make data-driven funding decisions that enhance student engagement and campus diversity.
  • Provided guidance to RSO leaders on navigating the funding application process and financial best practices.

CSEC ( Campus Student Election Committee) September 2024 - Present

Member

  • Collaborated with student organizations and university departments to coordinate diverse programming, including cultural showcases, speaker panels, and social mixers.
  • Managed event logistics, including budgeting, venue selection, marketing, and volunteer coordination.
  • Developed promotional strategies using social media, email campaigns, and campus outreach to maximize event attendance.

Accomplishments

NDiSTEM Undergraduate Student Presenter Awardee 2022: Awarded best research presentation in the category of neuroscience out of over 1,000 undergraduate research presenters at the 2022 NDiSTEM Conference Hosted by. SACNAS (Society for Advancement of Chicanos/ Hispanics Native Americans in Science) in San Juan, Puerto Rico
Honors Presents Award Program Scholarship: The Honors President’s Award Program at the University of Illinois Urbana- Champaign is a merit-based scholarship awarded to Illinois residents. Students who receive this award are in historically underrepresented groups who have demonstrated outstanding academic achievement.

Languages

English
Native/ Bilingual
Spanish
Full Professional
Romanian
Professional
Italian
Limited

Certification

  • CPR Certified: Exp. June 2025
  • Computer Science in Cybersecurity - Exp. February 2028
  • Business and Data Analysis Skills - Exp. March 2028

References

References available upon request.

Timeline

Team Leader Manager

Chipotle
09.2022 - 10.2024

Resident Advisor/Front Desk Clerk

Bromley Hall
08.2022 - 07.2024

Server/Cashier

Buffalo Wild Wings
08.2019 - 05.2023

Sales Representative

T-Mobile
09.2018 - 06.2019

Bachelor of Science - Latino/a Studies (pre-law), English

University of Illinois At Urbana-Champaign
Destiny Gallegos