Destiny Garcia
Irving,TX
Summary
culinary leader with a proven track record at Cava Grill, excelling in food safety and customer service. Enhanced team morale and effective communication.
As a receptionist, I'm experienced with managing front desk activities and maintaining a welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations—knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Professional with experience in online grocery industry. Skilled in inventory management, and order processing. Strong focus on team collaboration and adaptability to changing needs. Consistently reliable and results-driven, ensuring accurate and timely fulfillment of orders.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Culinary Lead
Cava Grill
08.2023 - Current
- Optimized labor allocation processes by developing weekly schedules that balanced employee needs with business demands during peak hours.
- Enhanced customer satisfaction by creating and executing innovative, high-quality menu items.
- Maintained proper storage, prep and service procedures and maintained equipment and workspaces to drive sanitary conditions.
- Strengthened team morale through open communication channels, regular feedback sessions, and collaborative problem-solving strategies.
- Implemented strict food safety protocols, maintaining a clean and organized work environment to reduce the risk of cross contamination.
- Collaborated with the front-of-house team to ensure seamless service during busy periods and special events.
- Consistently met or exceeded budget targets by closely monitoring expenses and making cost-effective adjustments as needed.
- Mentored junior staff members, providing ongoing training and guidance to improve their culinary skills and knowledge.
Receptionist
MPS of Euless Inc.
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Online Grocery Associate
Walmart
08.2021 - 02.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
Education
High School Diploma -
Jack E. Singley Academy
Irving, TX06-2023
Skills
- Food preparation
- Teamwork and collaboration
- Customer service
- Time management
- Reliability
- Cash handling
- Food safety
- File management
- Service-oriented mindset
- Tech-Savvy
- Bookkeeping
- Phone etiquette
- Shelf stocking
Certification
- Food Handler's Permit/License- County or city public health departments.
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Culinary Lead
Cava Grill
08.2023 - Current
Receptionist
MPS of Euless Inc.
01.2023 - Current
Online Grocery Associate
Walmart
08.2021 - 02.2022
High School Diploma -
Jack E. Singley Academy
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