Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Destiny Gladback

Eldon,MO

Summary

Accomplished Manager with a proven track record at Brew Brothers Coffee, adept in staff management and inventory planning. Leveraged conflict resolution techniques and meticulous attention to detail to enhance operational efficiency and customer satisfaction. Skilled in cash handling and fostering social support, consistently achieving and surpassing company goals.

Overview

3
3
years of professional experience

Work History

Paraprofessional

Jefferson City School District
Jefferson City, MO
01.2025 - Current
  • Applied positive reinforcement to redirect negative behaviors.
  • Supervised students during non-instructional times
  • Attended professional development workshops related to job responsibilities.
  • Communicated and collaborated well with educators from various grade levels.
  • Helped implement behavior management strategies for individual students.

Manager

Brew Brothers Coffee
Eldon, MO
04.2022 - 01.2025
  • Directed recruitment, hiring, and training of new staff members.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved conflicts between employees by providing guidance
  • Performed bank deposits, maintained change bags, and reviewed financial records for errors and inconsistencies.

Teller Supervisor

Central Bank
Eldon, MO
08.2021 - 04.2022
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, vault, and teller cash drawers
  • Managed daily operations of teller line, ensuring efficient transaction processing and high levels of customer satisfaction.
  • Managed the resolution of transaction discrepancies, implementing corrective actions to prevent recurrence.
  • Conducted regular audits of teller drawers and bank vault to ensure compliance with regulatory requirements.
  • Resolved complex customer issues, acting as the first point of escalation for complaints and inquiries.

Education

High School Diploma -

Eldon High School
Eldon, MO
05-2017

Associate of Arts -

State Fair Community College
Sedalia, MO

Skills

  • Social support
  • Classroom support
  • Conflict resolution techniques
  • Staff management
  • Cash handling and management
  • Consumer banking
  • Attention to detail
  • Shift scheduling
  • Inventory planning
  • Bank deposits
  • Supply ordering

References

References available upon request.

Timeline

Paraprofessional

Jefferson City School District
01.2025 - Current

Manager

Brew Brothers Coffee
04.2022 - 01.2025

Teller Supervisor

Central Bank
08.2021 - 04.2022

High School Diploma -

Eldon High School

Associate of Arts -

State Fair Community College

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Destiny Gladback