Detail-oriented professional with experience in banking, cash handling, customer service, and bookkeeping. Expertise in maintaining accurate financial records, managing transactions, and processing payments. Skilled in Microsoft Word and Excel, supported by strong organizational and communication abilities. Holds a Bachelor's degree in Criminal Justice with a 3.5 GPA.
Maintained organized records of roofing jobs, including completed and closed sales
Tracked and organized receipts, expenses, and business-related purchases.
Organized documentation to help monitor completed jobs and business expenses.
Assisted with basic bookkeeping, recordkeeping, and administrative tasks.
Maintained digital and or paper/filing systems for receipts and job documentation
Maintained customer files, contracts, and permit documentation for easy retrieval.
Managed incoming calls and email inquiries, routing requests to appropriate staff.
Coordinated job scheduling, aligning crews, customers, and project timelines.
Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
TELLER
9 Months
VANTAGE BANK TEXAS | 06.2022 - 03.2023
Delivered account services by receiving deposits, processing loan payments, cashing checks, issuing withdrawals, and recording night and mail deposits. Executed change orders and sold cashier checks to facilitate customer transactions.
Processed deposits, withdrawals, and loan payments with accuracy and speed.
Balanced cash drawers and resolved variances following bank procedures.
Assisted customers with account inquiries, transaction support, and service requests.
COURTESY CLERK/ CASHIER
1 Year 4 Months
SPROUTS FARMERS MARKET | 11.2020 - 03.2022
Assisted customers with checkout process and logged accurate produce prices to ensure smooth transactions. Organized and maintained register area to provide efficient service. Maintained store cleanliness, replaced and cleaned carts, bagged groceries, and greeted customers to enhance shopping experience.
Assisted customers with groceries, bagging, and carry-out service while maintaining friendly front-end support.
Retrieved carts from parking areas and kept cart corrals organized for consistent store readiness.
Maintained clean checkout areas by sweeping spills, collecting debris, and restocking bags.
ASSISTANT MANAGER
2 Months
HIBBETT SPORTS | 01.2020 - 03.2020
Operated cash register, assisted customers, and managed inventory to maintain store operations. Shipped orders between stores and placed customer orders. Opened and closed store registers, ensuring accurate sales reporting and cash balance. Ensured deposit bags for the store were accurate and contained correct amount of money. Oversaw daily activities of coworkers to ensure effective teamwork.
Supported daily store operations, ensuring merchandise presentation and sales floor readiness.
Supervised associates during peak periods, maintaining service standards and task completion.
Trained new team members on register procedures, recovery, and customer service expectations.
Education
BACHELOR OF CRIMINAL JUSTICE - Criminal Justice Major
The University of Texas At El Paso | El Paso, TX | 12-2024
GPA: 3.5 GPA
Awarded scholarships based ona academic success
Dean's List Fall 2024
ASSOCIATE OF ARTS - Criminal justice major
Dodge City Community College | Dodge City | 05-2021
GPA: 3.6 GPA
Skills
Accounts Receivable
Client Communication
Financial Recordkeeping
Document scanning
Order Processing
Microsoft office
Cash Handling
Payment/Loan Collecting
Microsoft Office
Inventory management
Outbound Call Experience
Customer service
Confidentiality handling
Languages
Spanish
Limited Working
Timeline
Bookkeeping/Office Administrative Assistant
Independent Roofing Contractor Brady Wolfe
11.2024 - 09.2026Read More
TELLER
VANTAGE BANK TEXAS
06.2022 - 03.2023Read More
COURTESY CLERK/ CASHIER
SPROUTS FARMERS MARKET
11.2020 - 03.2022Read More
ASSISTANT MANAGER
HIBBETT SPORTS
01.2020 - 03.2020Read More
Dodge City Community College
ASSOCIATE OF ARTS from Criminal justice major
Read More
The University of Texas At El Paso
BACHELOR OF CRIMINAL JUSTICE from Criminal Justice Major