Destiny Hale
Jackson,MI
Summary
I am a quick and motivated learner, that is eager to continue my career within the Department of Corrections. Reliable Office Assistant with 2 years of experience managing administrative tasks and supporting office operations. Adept at prioritizing multiple responsibilities, maintaining organized records, and ensuring accuracy in fast-paced environments. Committed to improving efficiency and providing dependable team support.
Overview
11
11
years of professional experience
Work History
General Office Assistant
State of Michigan MDOC
Jackson, MI
06.2024 - Current
- Maintain offsite log for approved, pending and declined appointments.
- Schedules appointments and coordinates transportation for offsite specialty appointments.
- Ensure that the providers are updated on the status of the inmate’s appointment.
- Verify the completion of the audiogram the hearing test, ordering the hearing aids, and having the hearing aids dispensed, all while maintaining an Audicus tracker.
- Verify that inmates are medically cleared before being placed on a ride out to their next facility.
- Process incoming correspondence, prioritizing urgent matters for timely responses.
Service Consultant
Art Moehn Chevrolet
Jackson, MI
05.2022 - 05.2024
- Create detailed work orders that outline the services to be performed, parts to be used, and estimated completion time.
- Checks and/or compares documents, forms for all interactions, services performed, parts used, and customer approvals for billing and reference purposes.
- Multitasking: Proficient in managing multiple tasks and priorities simultaneously, ensuring efficient workflow and timely completion of assignments.
- Schedules appointments for various car repairs and assigns motor vehicles to customers.
Fulfillment Lead
Lowes Home Improvement
Jackson, MI
09.2021 - 05.2022
- Retrieves and compiles data and prepares reports on fulfillment metrics, such as order accuracy, order turnaround time, and inventory levels.
- Receive and process customer orders through various channels, such as online platforms, phone orders, or in-store purchases.
- Address customer inquiries related to order status, shipping, and returns, providing timely and accurate information.
- Supervise and lead fulfillment teams, which may include pickers, packers, and shipping coordinators.
Patient Care Assistant
St. Joseph Mercy Hospital
Chelsea, MI
09.2020 - 09.2021
- Maintain accurate and timely documentation of patient care activities, including ADLs, vital signs, intake and output measurements, and any observations.
- Monitor and document patients' food and fluid intake and report any changes to the nursing team.
- Managing time efficiently to meet the needs of multiple patients and complete tasks promptly.
Aviation Ordnanceman
United States Navy
Lemoore, CA
08.2015 - 08.2020
- Maintained and inspected airborne weapon systems on F/A-18E aircraft.
- Ensure that documentation is complete, organized, and readily accessible for audit and reporting purposes.
- Successfully led teams to load weapons onto aircraft safely, and promptly.
- Maintain accurate records of all ordnance transactions, inspections, maintenance, and inventories.
Education
General Education Courses
Lansing Community College
Lansing, MI01-2022
General Education Courses
Gateway Community College
Edgewood, KY01-2015
Diploma - undefined
Pendleton County Highschool
Falmouth, KY01-2014
Skills
- Customer service
- Verbal and written communication
- Detail oriented
- Proficient with OMNI and COMS
- Database maintenance
- Organizing and categorizing
Timeline
General Office Assistant
State of Michigan MDOC
06.2024 - Current
Service Consultant
Art Moehn Chevrolet
05.2022 - 05.2024
Fulfillment Lead
Lowes Home Improvement
09.2021 - 05.2022
Patient Care Assistant
St. Joseph Mercy Hospital
09.2020 - 09.2021
Aviation Ordnanceman
United States Navy
08.2015 - 08.2020
Diploma - undefined
Pendleton County Highschool
General Education Courses
Lansing Community College
General Education Courses
Gateway Community College