Resourceful Aspiring Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients to provide incredible experiences.
Hi, I’m
Destiny Hatchett
Customer Service
Atlanta,GA
Summary
Overview
9
years of professional experience
Work History
Restaurant EugeneAtlanta, GA
Hostess
03.2017 - 08.2019
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Conducted dining room and server checks to assess readiness for expected customer loads.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Monitored seating areas and checked restrooms regularly to keep spotless.
DrybarAtlanta , GA
Hairstylist
09.2015 - 11.2018
Job overview
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
The GlennAtlanta, GA
Lead Cocktail Waitress
05.2010 - 02.2015
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used communication and problem-solving skills to resolve customer complaints.
- Displayed enthusiasm and promoted excellent service to customers.
Education
Georgia State UniversityAtlanta, GA
Bachelor of Science from Nursing
University Overview
Skills
- Travel Research and Accommodations (International and Domestic Travel)
- High-Volume Environments
- Overseas Tours
- Passion for excellence in client service
- Attention to Detail
- Hotel Accommodations
- Critical Thinking
- Ground and Air Transport
- Galileo GDS Understanding
- Basic Bookkeeping Knowledge
- Retail Sales
- Reading Comprehension
Timeline
Hostess
Restaurant Eugene
03.2017 - 08.2019
Hairstylist
Drybar
09.2015 - 11.2018
Lead Cocktail Waitress
The Glenn
05.2010 - 02.2015
Georgia State University
Bachelor of Science from Nursing
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