Destiny Hernandez
Los Angeles,CA
Summary
Developed valuable skills in a fast-paced retail environment, excelling in customer interaction and sales techniques. Demonstrated ability to manage inventory and provide detailed product information to customers. Seeking to leverage these skills in a new field, focusing on delivering exceptional customer service and operational efficiency.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal Security Services
11.2024 - Current
- Developed comprehensive security policies, aligning with industry standards and enhancing data protection.
- Utilized incident management software, tracking incidents and improving response efficiency.
- Investigated security incidents to identify root causes and prevent future occurrences.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Patrolled and monitored premises in company vehicles, on bicycles, and foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Parts Sales Associate
O'Reilly Auto Parts
05.2023 - Current
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Inspected parts for defects, removing damaged parts, and replacing them with new ones.
- Assisted customers in finding appropriate parts promptly.
Education
Associate of Science - Business Administration
Long Beach City College
Long Beach, CA05-2025
Skills
- Report writing
- Incident reporting
- Security guard license
- Detail-oriented
- Superior customer service
- Complex Problem-solving
- Relationship building and management
- FLUENT IN SPANISH
- Quick learner
- Dependability
- Goal-oriented mindset
- Product knowledge expertise
- Cash handling experience
- Customer service
- Problem-solving skills
- Invoice processing
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
11.2024 - Current
Parts Sales Associate
O'Reilly Auto Parts
05.2023 - Current
Associate of Science - Business Administration
Long Beach City College
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